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August 2023 by Shannon R_L
Wait for the manager to finish lunch break or come back??? It was just a few minutes,so I chose to wait only to be told by the manager, who didn't even greet me, that they couldn't (or didn't want) to take care of what I needed. Annoyed. Will not shop with New Balance, especially here again....
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October 2022 by Siobhan K.
I had an issue with purchasing the wrong size shoes, there management was so kind and understanding to help resolve the issue with my returns. Thank you so much Asia for your southern hospital and kindness!!
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September 2022 by Patricia Burleson
i give this store 5 stars joni helped us out she was awesome
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June 2022 by Carah Still
The person working literally watched me walk in and continued to lean against the metal display, not saying a word/asking if I need anything, nothing. I browsed around for a few minutes, still receiving zero assistance. I found a pair I liked, but one shoe was missing from the box. She was almost non-respobsive when I asked if she knew where the match was.. it was so strange. Needless to say, I left without making a purchase and will not return. Side note: the store reeked, it smelled kind of like urine.
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April 2022 by Edward Bliffin
It's a cool store I just wish they would put the shoes I actual want on sale!! The stylish lifestyle New balances are never on sale. If they were I would easier go buy 2+ pair
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March 2022 by Chris Manning
Opt into the New balance store today see what they had in stock. The salad has a really great selection. They were running a pretty good sale for buy one get one 50% off your second shoe. So I was able to pick up a couple of brand new shoes but I've been looking at had a pretty good price. Pro tip,: many of their newest designs were not able to be purchased with the current promotion that they are running. Other than that I was pretty pleased with this location.
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September 2021 by Bettina Privitera
Went in Friday September 10,2021 and Joni was there to help me. She greeted me with a smile and the sale for the day. When I couldn’t find my size she looked and unfortunately they were out of stock but she made a great recommendation. She is what customer service is all about. Thank you Joni!
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August 2021 by Scott Ottens
Good prices and selection, staff was friendly and helpful. Place was busy but it was the weekend before school.
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August 2021 by Chad White
Great selection. Good prices. Clean, neat, and organized. Friendly staff who don't hover. Great experience.
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August 2021 by Sherry Inman
Love this store. Always quality shoes and priced right. Staff is eager to help and not far away if you need assistance.
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August 2021 by Robert B.
Stopped by on a road trip to stretch my legs and the store was clean with a friendly staff. Make sure you earn your NB Rewards!
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June 2021 by Nishthashalin
This is the worst store I ever seen customer service is so bad they all are sooo rude and if you buy anything from them and you want to return it you will face bad experience in your life so don't buy anything from them and if you buy don't expect that they will take return
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March 2021 by Anthony Ochoa
Over the years I have worn almost every shoe brand available in the US.
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February 2021 by Richard Anderson
The ladies that worked there were so good to me! Friendly and genuinely warm-hearted. The shoes they showed me were great. I just have to salute these two wonderful ladies. Best experience I have ever had buying shoes.
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January 2021 by Clint Allerton
Persephoni and William gave us great customer service! Very helpful! Great store!
