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January 2024 by Anthony Parsons
Extremely accommodating, my radiator hose burst and they quickly provided me with a replacement hose. Additionally, they went above and beyond by offering assistance if I required any further help.
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November 2023 by phillip Bailey
I will never shop at any O'Reilly's stores after dealing with the otter Creek store.
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November 2023 by Sarah Pleasant
Terrible Y'all tester thang NEVER work and nobody knows how to take battery out or install one
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October 2023 by Catherine Chapin
They always have the best warranty on parts! Can get them within an hr if not on hand! I had to go to Benton and Bryant to get the 2 parts I needed but was able to pay for both at the first stop so there was no waiting in line at the second stop! Always clean and friendly! Highly Recommend getting parts here!
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October 2023 by George Herndon
Had trouble finding what I needed. So did the employees. They had catalogs on nearly every section except the one I was in. Had to be looked up on the computer.
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August 2023 by adam
They usually always have the right part or can get it the same day. Good prices with price match guarantee.
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July 2023 by Keith Sutton
One of the guys behind the counter went above and beyond his duties to help us with an air conditioning problem. That excellent kind of service is very difficult to find nowadays. Kudos to the man for making me think he genuinely cared about my problem and wanted to help me.
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April 2023 by 501. BiggBaby
I Pulled Up @2:47pm & They Had A Sign Saying “Closed For Lunch Back At 4:00pm” I don’t think A worker can get dang near a 1hr20min Lunch…I Came Before 3:00 and The Worker Looked At Me And Ran to the Back And Didn’t Want to Help Anybody by locking the Door Early
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March 2023 by Danny Carter
Went to get replacement radiator drain plug. They do not carry the drain plug individually. But my radiator is only four months old so they were warrantied the whole radiator. Problem is I have to put the labor into pulling old radiator and installing new radiator to replace a plastic drain bolt. And I had to pay $8 so I could invest all the labor into their faulty parts. The desk strip did help with a solution to hold it over until the new radiator came in. And he also said I could talk to the manager about getting reimbursed for my shipping since it was warranty.
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February 2023 by Marzell Hampton
I went in to pick up an ordered part. The part was ready.
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November 2022 by Glen Shaw (Theelder1971)
Knowledgeable folks who are willing to help at all times... even telling you where you can go if they can't help you there
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October 2022 by David Engle
Tom and the rest of the team at this location are helpful and friendly, and do a great job explaining possible issues with your vehicle and finding the right parts you'll need. This is our go-to spot for vehicles!
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October 2022 by Jessie Hall
My experience was great! I just hate that most guys assume that I have no idea what I'm talking about. When come in with part numbers that's what I want nothing else
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September 2022 by Lawrence S
Only place in town that had my paint in stock. Always pulling through in a time of need. And no clear coat but the paint came out alright. Thanks again to the fellas at O'Reilly!!!
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July 2022 by Olivia Zanetti
Doyle was very helpful in removing my battery to check on it while I was at work. Unfortunately there was a miscommunication in which the manager, Justin saw to it personally that I would be able to get the help I needed to get home. An associate Matt installed my new battery just before closing (as I wouldn’t have been able to get there in time) and they were very friendly and helpful in the process. I even got a discount for the inconvenience and now I’m comfortable knowing once I get off I will be able to have transportation home :)) I’m really happy with my decision to come to this oreillys
