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November 2023 by Ola M. S.
I do a lot of research before booking a hotel in a city that is new to me. I have stayed at hotels that have gotten good or even great reviews only to wonder what these people were using/drinking/smoking when they posted these reviews. Obviously my definition of good or great is higher than other people. That being said, the Comfort Inn & Suites Presidential exceeded all of my expectations. I have no idea how old the property is but it is very well maintained...inside and outside. The hotel is located very close to the Little Rock Airport, the Clinton Library and the downtown area. We were also informed that there is a free shuttle that will take you anywhere within a 3 mile area which includes the airport, library and downtown area. The front desk clerk...EVON.....went out of her way to accommodate us and all of our needs. She was polite, friendly and knowledgeable. The room was fantastic and we were very comfortable there during our 4 night stay. Most hotels have furniture, carpet, walls, etc. that are in need of replacement either due to age or damage. Our room had no issues in this regard. There is a bar on site plus there is a free breakfast which includes all of the basic food and drink items. Every member of the staff that we had contact with were very nice and made sure that all of our needs were met. My sincere thanks to everyone at the Comfort Inn & Suites Presidential
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November 2023 by evan minor
Got the burger one night and meat lovers pizza the next. Im horrible about getting photos, but for hotel food, it's not bad. Price was about what it would have been if I had gone somewhere. Amd after traveling and working all day or night it's nice just to get at the hotel then go to the room. But huge shout out to the women at the bar, hope you pass your test!! And she makes killer drinks so tip her well!!!Wheelchair accessibility: No steps wheelchair accessible. Have parking garage underground and above ground parking. Elevators also for upper floor access.
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September 2023 by Chiyako J.
I don't really want to give this place any stars. I was charged 3 times for a 1 night stay. The Guy Receptionist was flirting his ass off with me, which I think that is the reason. The hotel itself is ok, but when I came down to see about the charges, the manager was having a heart to heart with the guy who charged me up the ass. They told me to sit in the lobby to wait for the manager to finish her meeting with the employee. I felt this was such BAD CUSTOMER SERVICE EVER. The manager should take care of the paying customer first. Also when I was checking in last night the receptionist through the N word around like it was the thing to do. I will never ever come to this comfort inn again, and I feel the employees there are tarnishing the name of this company. Period
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July 2023 by Lyric C.
Beautiful place!! But.... when we first checked in and went to pull out our couch-bed, there was a fork in there!! Gross!
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June 2023 by 353gingert
Hotel was very nice. All the employees were very helpful and friendly. Complimentary breakfast was good and included eggs, sausage, biscuits & gravy, yogurt, cereal & rolls. It was a great location !
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June 2023 by corinaf167
We like the hotel for the free shuttle to and from concerts. The rooms are fine. The highway Sadie of the hotel is a little noisy but our room had an option for continuous fan for white noise and it helps a lot. Breakfast was free and there were many choices.
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June 2023 by 567morganc
Great staff and comfortable rooms. Helpful for our group travel needs. This was our last hotel on our road trip and it went smoothly. The parking lot and construction on the road in front of the hotel were the only hiccups.
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May 2023 by H7859UCannah
Clean room, nice beds with comfy sheets. Front desk was friendly at check in and did a follow up text to see if I was satisfied with my room. Ordered food from the bar, bartender was very nice (informed me of the wait before I ordered, I appreciate that). Overall great experience.
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May 2023 by erikacK3373JJ
Omg...I cannot say enough good things about this hotel. I was a little skeptical at first but I was AMAZED. The front desk and entire staff were phenomenal and the food was delicious. I thoroughly enjoyed my stay. I'm a driver and had to leave out at 3am. I was afraid that I'd be out there alone walking to my bus and doing a pretrip. I was wrong. The front desk gentleman walked me to my bus and waited with me until I got everything done. I was more than thankful. I'll definitely ask to be booked here again.
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May 2023 by IHeartTraveling2013
Nice location with access to major freeways. Just a few minutes from downtown North Little Rock and Little Rock. Hotels in downtown Little Rock typically charge extra for parking. This hotel has good parking that is included and feels safe. Monica was super friendly and helpful and checked me in for my 3 stays. She also checked in on me to make sure everything was fine. Rooms are clean and have good amenities. The included Breakfast is also good with hot and cold food to choose from. I will stay here again
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May 2023 by L8381YPjenniferw
Customer Service was Awesome!! The facility is very clean. Clerks at front desk were very friendly and helpful. Pool was closed due to not opening until memorial day. The hotel is in an excellent location.
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May 2023 by colline278
Fabulous place to get away for the weekend. The view is beautiful and the staff is awesome. They go out of their way to make u feel welcomed. The hotel inside is beautiful and spacious. If u need to get away then this is the place to do it.
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May 2023 by kendalld301
This hotel and its staff is amazing. It made being away from home 2 months go by a little quicker with how accommodating and professional everyone was. Huge thank you to Monica at the front desk for always answering my question and being an amazing assistance and to the cleaning ladies always do an amazing job. Also the lady who does breakfast in the morning always so nice and makes sure there we enjoy the food. Thank you all for everything
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May 2023 by Jake Brooks
Cheap food for the downtown area I ordered the large meat lovers 14$ it was good.. its located In the comfort in hotal you can call and place a order and pick up at the bar in the hotel
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April 2023 by Chris McDonald
The pizza is great. I wasn't sure what to expect since this is a pizza joint in a comfort inn... but the pizza is really good. They also have burgers, subs, and salads. Next time, I'll try something different.
