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August 2023 by BADGIRL DE'D
I'll suggest anyone that's buying uniforms from here to make sure your child is going to that school. They refused a exchange, because the shirts looked washed. Keep in mind we brought shirts over the summer made sure they fit and been in a bag since. The person didn't even look at the shirts, I'm sure if I was a clear person this wouldn't been a problem.
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August 2023 by Brittanya Kimbrew
I ordered shirts from the Toggery for the 22-23 school year for my highschool daughters. Of course I paid cash when I usually do card. I was told that they would contact me when the shirts were ready but that they were on back order. I went up there twice and when I inquired about the order was asked if I received a text for pick-up and I said no. Finally halfway into the school year, now 2023... I go up there to get the shirts. I was told that... they didn't have me in the system as ever ordering any uniform shirts for my now junior and then senior. Of course, I couldn't find my receipt. To add the icing on top of the cake... my daughter comes home inquiring about the shirts. She said that some people at her school went to the toggery and got uniform shirts and didn't even order any. I was highly highly disappointed ?. It would've been Better if they had said... there were some students who couldn't afford the shirts so we gave your order to them. To say that I never ordered any was quite disappointing. I'll be sure to keep my receipt, screen shot and pay with card the next time I have to order from them.
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April 2023 by Teresa W.
Lots of precious baby clothes and adorable top quality children's clothes. Yes they are pricey but if your wanting a special outfit for a baby or child you'll find it hear. Lots of hair bows they also have toys
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November 2022 by Brandy Payne
I ordered my boys school uniforms the beginning of July. 2 months later I got my khaki pants and their black shirts. I also ordered black pants. It has now been almost 5 full months and I still didn't get my black pants. They did however let me exchange them for Khaki and mailed them. I now have to go somewhere else to buy black pants.
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October 2022 by Angie Carroll
The website doesn't accurately reflect the stock in-store :( I made a nearly 40 minute drive only to find out they were actually out of what I came for, after the website said it was in-stock there. The girl who helped me was very friendly and the rest of the staff is sweet as well. They have some really cute items! I will definitely be returning in the future. Just not for school uniforms lol!The employee did offer to order the uniform needed, I just don't have the time to wait 6+ weeks for a toddler jumper. Supply isn't the store's fault.
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October 2022 by J Rockers
I am still waiting on an order I placed in 8-13My last order was the same way. I almost forgot I ordered uniforms from them but was reminded when I looked though my back account purchases. After realizing i did in fact place an order. I called them and the lady need to look into my order and call me back. Then she informed me that the type of material was on back order. (why in the world would you not call me and inform me?) Good thing I reached out to get my money back on a few items.Do they do this to everyone? Must I call after almost 2 months to make sure they are going to send me what I purchased? This is absolutely ridiculous
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September 2022 by Stephen Gideon
Our school uniform order has not yet been delivered. The explanations we were given were inaccurate, and the Toggery replied graciously with correct information! Thank you for your great customer service. Super refreshing in this day and age!!!The staff is friendly and amazing. Super friendly with communication, such nice people. Truly an amazing local store, friendly staff, excellent selection, and everything is high quality. Blessed to have them as part of our community!!!
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September 2022 by mm_19
I am very dissatisfied with the uniform order experience I've had. I have reached out to this company on multiple occasions, leaving numerous voicemails, to get some sort of update on my order. I placed my order before the school year started and have yet to receive my order or any updates. After spending a pretty penny on uniforms, I still had to go out and purchase additional polo shirts to make do until I can finally receive my order. I wish my child's school would partner with a company that is better prepare to receive large orders and that can deliver on time.
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September 2022 by Danielle
Poor communication, 0 updates unless you call,, inaccurate info there too, super late orders, sent only partial order after an already long wait, I've called multiple times with the same "any day now" response and no uniforms.its been over 2 months.. I honestly wish the school gave more options for parents to order with different companies cause I am not happy with this place AT ALL. the uniforms we did get also faded extremely fast especially for what they are charging for them.
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September 2022 by Florencia Bruzatori
Wonderful customer service and quality every time! We have been shopping at The Toggery for over 8 years and will continue to do so. The staff is always friendly and very helpful. Thank you for all that you do for the community!
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September 2022 by h awad
I am really disappointed, I ordered Tshirts on 8/7 and haven’t received any order updates unless I call . Whenever, I call the initial response, we will call you back and I have to call again. Very poorly managed and handled , if you are having problem with oversees t shirts, there are plenty plain tshirts that can be embroidered for your customers . I really hope our school give us others sources for uniforms.
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November 2021 by JoAnn Anderson
Lovely quality clothing and shoes for children. Toys and books are available as well. All highly priced. I spotted a toy identical to one I bought at Homegoods that cost thirty-percent more. I like to support local and did notice a positive: many grandmothers in the store who enjoyed indulging their loved ones.
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October 2021 by Amanda Edens
I wish this wasn't the only place to get my kid's uniforms or outerwear. We've been waiting almost a month for jackets. Hopefully, my children don't get in trouble at school for wearing non-compliant jackets.
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September 2021 by Chris Scritchfield
Updating review 9/13. I have received the products that I ordered and they are suitable. Main issue was with the ordering process. While it appears the school may be at fault for causing the delay however no one is communicating the delays. I don't wanna penalize over covid but at the same time I would like notifications of status delays as well.Would still use the toggery for future orders. They are alot better than other uniform ordering places.
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August 2021 by Martha Meyers
The worst website I've used all year. It's 2021, surely this whole placing orders/shipping and returning items can be better. Especially since you pay and arm and a leg.
