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January 2024 by Misti Hurd
Drew goes out of his way to be fair and ethical and is extremely timely. His is a number you definitely want to save in your phone for those unexpected moments!
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October 2023 by Gage Waters
Made an appointment to get my company vehicles oil changed and tires changed. Never showed. Never called to inform me they weren’t coming. Last time I used them they didn’t even rotate the tires when it was one of the main reasons I called. Highly recommend using someone else for your maintenance needs that is professional enough to at least tell you they can’t come.
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September 2023 by H. Scott Smith
I rarely, I mean RARELY, give reviews. But feel compelled in this case. I've used Tic Toc 7 times over the last three years mainly for oil changes, but on two occasions for replacing tires I had ordered online. Up until today, everything, absolutely everything, had been wonderful. Great service, good people. Drew has been terrific. So, I've had 5 star experiences up until today. Last week I called to schedule an appointment to have them replace some tires I had bought online and do an oil change. Was scheduled no problem. The day of scheduled work, they were understaffed due to sickness according to a text I received, and ended up running a little late (only about 15 minutes...so no big deal), but because he was late, the tech said he would be pushed to get it done by the time I needed to go (a little over an hour after the tech arrived). So, we felt best to reschedule (again, no big deal).But today out of the blue I got a text (30 minutes after the rescheduled install time) stating, "Our ownership was working with our techs this morning and made the decision that we cannot install your tires due to being third party purchased."They arranged to deliver my tires fairly quickly, but I'm very disappointed. I understand potential liability, being an attorney, but all should know that they apparently have a new policy and don't install tires if "third party purchased." Thankfully, I have a couple of other options who are prepared to do installs of "third party purchased" tires, but wish I hadn't had to go through all of this.So, while Tic Toc had installed tires from Tire Rack in the past (and accepted delivery of these tires from Tire Rack last week AND scheduled an install), at least as of today...they would not do an install from Tire Rack.Again, I hate to give reviews, and especially hate to give bad reviews, but this whole deal was ridiculous. I'm normally a pretty easy-going person but counted on Tic Toc to get ready for a LONG road trip I start in 2 days, and they totally, absolutely let me down. So...as of today, that 5 star review from previous work has gone down a lot.
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May 2023 by Ashley Duncan
Called because I was having an issue with my car & the woman who picked up took down my information but never got back to me. Also hours listed are incorrect.
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March 2023 by Will Mari
We are on a road trip coming back down from the Ozarks, when I battery died repeatedly (at nearly 6 years, I should have known better), so we called these folks to come meet us at Root Cafe. Drew came right to us and swapped in the new battery in five minutes, and we were on our way home. Highly recommend.Service: Battery
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March 2023 by Haley Cronk
The last thing a person wants is to have a tire blow out on the way to work on a Monday! After experiencing Arkansas road construction to the fullest displeasure, I called Tic Toc Auto LLC to help with replacing my tire. Within an hour I had a tech out changing my tire and was finally able to head into the office. From the first call to arranging the service to paying for the labor/tire, I experienced phenomenal customer service. While I hope not to have any more unexpected vehicle issues, I know if I do that this is the first place I will call.Service: Tires
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July 2022 by Jonathan Brown
Excellent service. Quick, convenient, and fixed the problem!
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May 2022 by John Johnson
Bought tires online and Tic Toc Auto was recommended as an installer. I've never used a mobile service, but could not be any happier with my decision and experience. Drew did a fantastic job and was an excellent steward for his company, making sure I was aware of all of the services they provide....all at the convenience of your home or office. I will certainly use them again. Very convenient, especially for those that don't have time to wait at a facility.
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February 2022 by Jason Abraham
Had a tire that needed to be replaced. Tic Toc came out to my place and were on time, courteous, and were fairly priced.This might be the holy grail of good, fast and cheap!From Erin doing the coordinating, to Keith dropping off the tire, and Greg doing the install - it was teamwork all the way!
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January 2022 by Wesley Berry
Call them for an oil change, went back and forth about service, then never heard back from them. If you're going to pick and choose customers and jobs then tell the customer you don't want to do the job!
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November 2021 by Zehra Abbasi
Can’t recommend Tictoc auto enough. They came out to my house for an oil change when they said they would and were done quickly. The communication and interaction with everyone on their team was great and the price was similar to getting the work done in the shop but the convenience of having it done in my driveway would warrant any additional charges. 5 star experience for me.
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October 2021 by Alexa Decker
Everyone involved was knowledgeable, friendly, and professional. We very much appreciated the quick service and the fact that Tic Toc could come directly to our hotel to replace a spare tire after getting a flat on the highway the night before. Thank you, Jordan!
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July 2021 by Amanda Hoelzeman
Knowledgeable technicians and fast, professional service brought right to me! This was the best tire-change experience I have ever had!
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July 2021 by John Denery
This service could not have been easier to use. The Tic To representative was there on time and the cost was basically the same as going to the dealership. We will be using this service again.
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July 2021 by Terry Ollar
I look forward to hearing from them again!!
