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February 2024 by Angela Hubbard
First time in the store. Pleasant workers. Disappointed because the store is limited on supplies. I was asked would I like to order on line. I said no because I was enjoying a day of shopping ?
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February 2024 by Megan S.
Love Ulta. Needed some basic makeup brushes while traveling and was able to get a good brand at a decent price.
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February 2024 by Frances Myrick
Just left & had a great time shopping with a lady with short blonde hair! She really helped me pick out the right shades. When I got to the register, I saw a single bottle of perfume sitting on the counter. No box or plastic & the only one! I tried to smell it, but I couldn’t so I put some on and asked the cashier Gabrielle how much it was. She looked at me and said “you just put that on. You have to buy it!” I told her I assumed it was a tester since there was only one & it wasn’t packaged, completely shocked & embarrassed! She said “no, it’s not a tester and you have to buy it.” Not wanting to cause a fuss, I bought the perfume. Surely it’s against a policy to force someone to buy something. Especially considering the store allows returns on used items.
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February 2024 by L W
Love this store so much. Staff is very professional and educated on the products. Very clean and organized.
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February 2024 by Beverly Carr
Nice people, great selections.
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December 2023 by tanna wierman
I came to pick up my order that I PAID FOR. These mega morons canceled my order. Don't use this store, rude, and unprofessional.
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November 2023 by Erica Dellimore
Always fun
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September 2023 by La Darius
The store and staff are great. Two of the associates helped me look for different products and I ended up purchasing two that one of them recommended. However, I was doing an exchange for a gift I had gotten and the transaction was very weird. I’m assuming it was a manager but she acted like she did not want to complete the return because I did not have a receipt. Another associate and I were conversing about the product I bought and she rudely interrupted it to let me know that I would be receiving the lowest price possible for the product I was returning. That was no problem and I expressed that from the beginning of the transaction. I felt like she was either suspicious or annoyed with me and that did not sit well with me.
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September 2023 by Katie Sparrow
I was wined and dined in this Ulta. It was very clean, and staff was wonderful. I don’t know how many times I was asked if they could help me, but it was consistent. The checker helped me with an account issue that has been going on for a while. 10/10 experience.
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September 2023 by Akira Rankin
honestly everone else was sweet but our original cashier lynden was really aggressive abrasive and immediately started scrolling on her phone before finishing ringing us out, i really loved everyone else but she was disrespectful
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September 2023 by Amanda Mayhugh
Always greeted at the door and allowed to browse a few minutes before asking if I need assistance. The store is clean and check out is quick.
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September 2023 by Jazmine (Esajazz)
I love this ULTA, they are always so polite and very helpful!
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August 2023 by Alley Jones
We saw Paula in the hair salon. She was amazing! We booked our next appointments! Call ahead she is booked out 6weeks! Yes she is that good! Thanks Paula!
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July 2023 by Sharlotte Windmon
I came into the store today and found out Alex will be leaving in a couple of weeks. I wanted to cry!! He is always so helpful and spot on about the products he suggests for me! I am glad for his future endeavors and wish him the best, but I am sure going to miss him! He has been better at helping me find products for my skin than people who are the same shade as me. ULTA is my favorite store, and it's going to be hard with him not being there:( Good luck, Alex! I wish you al the best!!
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July 2023 by Hope Launius
I loveeeeee Ulta. There haven’t been many that I have been to that I haven’t liked, but I ordered a pickup order. Went to pick it up and it went smoothly. I get in the car and felt something in my bag under my product. I figured it was just a sample or something of the sort, so I remove my purchase to see the keys to the store are in my bag…. Brought them back into the store like any honest person would & didn’t receive a single thank you from staff. Highly disappointed given the gravity of the situation, a little gratitude would have been appreciated.
