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March 2024 by holly Landini
The.employess were nice but I didn't see them.check my tires and my window washer fluid is empty I didn't see them.check everything amd at the end I asked did you check my tires and they said yes when I never saw them check the tires .now I will.go somewhere else.to make sure all my fluids got changes. Disappointed I won't go back.wjen I call the store to tell them they said oh we might have to charge you for the washer fluid for y I ur windows. Never.will I go back
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March 2024 by Maria Lopez
Oy I went to change the toilet and they changed the transmission to my truck and without my authorization and when the time was measured...now I will wait for the change of my truck if it fails because when it was done, the manager said and said rude things and very bad service
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February 2024 by Danna Kittlin
I was skeptical about stopping in because I had a bad experience at a similar drive in oil change place. The young men here, were friendly respectful and got me in and out in a great amount of town. Thank you so much for your great customer service. I hope you all enjoyed the pizza.
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February 2024 by Aaron Thomas
Good place
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February 2024 by Louise Hogan
Pulled in about 30 minutes b4 they closed. The service guys got me right in and had my oil change done in 10 minutes. With the online coupon the price was lower than I had expected. I was very happy. 3rd time i have used this shop for my oil change. Will definitely be back.
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January 2024 by stephanie paczesny
Our experiences at various Valvoline locations have generally been satisfactory, but unmemorable. However, the Valvoline in Little Rock, and specifically the service provided by a technician named Markeith, has truly set a new standard. On two separate visits to this location, we had the opportunity of being helped to by Markeith. What made our experience memorable was not just his technical proficiency, but the exceptional customer service he offered. Markeith's attention to detail, sincere advice, and professional demeanor are praiseworthy. It's rare to encounter an individual who elevates the reputation of their workplace through their dedication and skill. Any employer would be immensely fortunate to have him on their team.
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January 2024 by Brent Epley
Awesome service and they do an excellent job. 100 dollars for an oil change is a lot but that's also the first time I've had my oil changed by someone else in forever.
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January 2024 by Jordan Reyna
Very bad service, I do not recommend it.
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December 2023 by London Sabb
They helped me and got my car looked at quick and they were respectful and we even had a few laughs and it's the day before Thanksgiving I appreciate the service and the great attitudes from them all
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December 2023 by Taylor Thomas
Sat in line with cars behind me while they worked on another car for well over an hour while they let vehicles go that had just arrived simply cus they weren't stuck where I was so it didn't matter who's been sitting over an hour ita about who who got lucky ig but when they finally worked on my car they guys were cool and did a fast and correct job. My only beef was the nearly 2 hour wait for a 15 min oil change
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October 2023 by Cherry Don DaDa
Got here at 11. Was told that I would only have to wait 20 mins for my oil change. I’ve been sitting here in line an hour behind the truck that they’ve “been servicing” since I first got here. Literally I’m watching the majority of these Lube & Tire technicians walk around in circles, doing absolutely nothing making themselves look busy. I’ve never visited a valvoline location that moved this slow & this unprofessionally. The valvoline location in Jacksonville AR has far less workers there, they had me in & out in less than 10 mins.
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September 2023 by Bee You
I wouldve made it three stars..not based off the service...that was 5 star! But the fact that they didn’t have a fan to keep us cool while we turn our cars off was not cool. That was 10 minutes for me, and a whole day for those hard working workers that were working in these conditions that STILL had these amazing attitudes ??
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September 2023 by i Ronek
A good place to get an oil change. I was in and out in about 30 maybe 45 minutes. They didn't try to sell me things I knew I didn't need.
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August 2023 by Jamie Means
They didn’t put the skid plate on and they took over an hour to do my oil change. When I came back for them to put the skid plate back on, I still had to wait for them to fix the issue they caused. They said it would take them 10 minutes to put the plate back on the first time we came.When I came back, they were confused and were hesitant to do the service.The guy that checked us out did not have any customer service and was very rude to us.They didn’t have the oil I needed, so I had to pay for the more expensive one due to needing an oil change badly. Instead of paying 20 with my coupon, I had to pay 84 dollars due to their lack of equipment.The entire time, they were on their phones calling people, and making over 5 cars wait. Something that is supposed to be 15 minutes should not take an hour.I will not be coming back here again. They offered me so many options when I said I am only here for an oil change. They adamantly tried to sell me services that I did not need. If I could rate this service, I would give it 0 stars.Service: Oil change
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August 2023 by James Mcdaniel
Great place been going for years for work and personal. Never had a problem they take care of it all
