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January 2024 by Gray Sherwood
This particular Walgreens pharmacy is the worst. If you call to check on a prescription or talk to a pharmacist you will be on hold for over a hour or just get hung up on in the end. I have never seen anything like this anywhere. Strongly recommend do not use this place and if you do have your prescriptions transferred immediately if you read this.
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December 2023 by Adrian R.
they lie about having your prescription ready until you arrive at the store to be told you have to wait 6 days or so because they dont have it they are slow and unorganized please get your medicine somewhere else! this is an all time occurrence at the baseline location
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November 2023 by Dr. Kerry Moon
Called pharmacy three times and was hung up on every single time.
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November 2023 by Cody
Trash place and worthless pharmacist won't answer the phones sat on hold for over an hour and a half. Do not recommend stepping foot in this place.
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September 2023 by Kianna W.
They do not know how to efficiently and effectively do their job. I am not talking about the pharmacist. I try to give employees the benefit of the doubt, but when you do not know what you' re doing and then try to down play your mistake and belittle me with a snide comment shows your unprofessionalism. I will never come back to this location. They really need to close this pharmacy down or people need to stop going to it and they'll get the picture.
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September 2023 by Latitia Nichols
The only reason I give them a 1 is because zero is not an option. I sat I. Line at the pharmacy drive through because you can’t walk in. After sitting there for 1 hour and 20 minutes (there were 8 cars in front of me) as I pulled to the window they put the sign up that they were closed and turned off the lights. When I went inside the “manager” yelled at me and said I was not even the next car in line. She was the rudest, most unprofessional “manager” I have ever seen. I told her all she had to do was look at video and see I was the one next in line and there at least 7 more cars behind me. Even if you are dying , just drive somewhere else as they sure as heck won’t help you. Picture of the rudest manager around added as she was yelling at me. Pitiful excuse for a pharmacy that is supposed to help people.
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September 2023 by Tamia Dean
I have been going to this Walgreens for years, they are very unprofessional, attitudes every time I walk in I strongly advise anyone that uses this place to be prepared to be upset by the time you leave. I have finally changed to the Walgreens in the doctors building on university and they have a great staff and very helpful and always have your meds in stock. I love it!! But the one on baseline needs to be closed down, they need a whole new staff, I can't believe that corporate is letting them represent the name its sad and shows that they're only interested in making money and not caring about the customers and how they are being treated while spending our money there.
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September 2023 by Renee West
The absolute WORST customer service ever!!!!! Pure laziness!!! Every other location can see the information this place SAYS they can’t. LAZINESS. RUDE!!!!!!!!!!!!!!!!!!! I WILL NEVER GO BACK!!! They need to close it.
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September 2023 by Tylor Beck
Pharmacy is the worst ever. Do not use this one. On hold for hours and still no one answers. It will be days before your prescription is filled.
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September 2023 by Tamika Pope
It should be closed down the staff can't even pronounce words or even look up patients medications it's sad!!!
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June 2023 by Morgan
called to see about my prescription, was left on hold for a full hour before someone picked up and hung the phone up.
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January 2023 by Nathaniel Austin
Can't even talk to the pharmacist their lazy hanging up the phones.
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October 2022 by Cowin Hopson
Turned in my Prescription, and still didn't get it right. They messed me up bad. 0 stars again
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August 2022 by Supwichu (Supwichu)
Went to get a Covid Rapid test. They told me I would get my results in a couple of hours. It's been days and still haven't received it.
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August 2022 by Stella Marshall
Just sat in the longest line at wal greens cause the inside was closed so we wait for over 30 mins in the heat and they take care of the person in front of me then i pull up there and he tells me they are closed its 5:35 pm And they were suppose to be open until 7:00pm. I hate this wal greens and im changing my pharmacy ??