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September 2023 by Dsanja B.
Be careful at this store if mgmt. makes a promise they will Welch on it. I talked to a Leo today a coach and he tried to help but naw dis Juan came in and got involved in something that he had no business in. I bought a defective flat screen tv from this store. Put it up for a few months while our house was being rebuilt after the tornado. Had it mounted when the TV mounting company looked at it it had a green line going down the middle. Of the set. The TV mount is stated that the TV had been damaged in the packing or it had been pressured and because of that I need to take it back. They didn't know I had had the TV for a minute well naturally guess what Walmart has a 30 day return policy on electronics unless you buy the extended warranty may not know when did a new TV probably didn't need an extended warranty..... well anyway I talk with a gentleman in corporate that said that because I had a TV for a while I could only be overridden by the store management so I went in to talk to the store manager never got to talk to him but I was able to talk to a gentleman that interceded for him.(Leo) And everything was going smooth with the return until this jag-off(Juan) got in the midst of it and screwed its up... His problem was that I was exchanging TV for a different model, which I should have because at that point, I didn't trust Vizios to be fine out the box. And I was willing to pay more for any other brand that I had plus by the extended warranty that way we were not going to repeat this mistake. Long story short the whole process went to hell because of one person and the store expected me to eat a $500 TV that came out defective out at their store... be wary about where you spend your dollars folks.
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June 2023 by Talal S.
06/08/2025 the date I purchased a freezer from Walmart.com.Arctic King 5 Cu ft Chest Freezer, Black$197.00/EAIt was delivered on 06/14/2023.I cancelled the order the day after the purchase. I did notreceive a cancellation email.I called on 06/10/2023 and spoke to 2 customerrepresentatives telling me their computeris not letting them cancel the order. I should wait and whenit's delivered, I should ask the person to take it back. That day Ireceived an email stating that the item's delivery is delayed.On 06/14/2023 FedEx delivered the item. I told the deliveryperson; I am old and disable, I can't take it inside and I don't want it. Hesaid I need to call Walmart.com and ask them to send UPS to pick it up.I called on that day and spoke to 2 representatives: Onesaid he cannot process the return because it's not letting him do it and thereturn and he hung up. The second one was Erik who said that the reason thecomputer is not letting him do the return is because the Vendor who is notWALMART is refusing to issue a return label!!! I called again the same day andspoke to Carlos the supervisor who said, "Sorry, that's untrue, the Freezer is coming from the Walmart facility and not a vendor". He said that healready processed a return and that he is going to talk to the two guys and letthem know what their problem is. That Carlos did not do anything. He did notprocess a return and did not send a confirmation email. I can't carry thisfreezer in or out. It's been sitting on my Porch now for 6 days. I called today andspoke to Wilmer, Sergio and asked them to take this freezer and give me mymoney back. This doesn't matter. I spoke to Arme who said she started theprocess of return to pick it up on Monday, 06/19. I said that's a long time and Iam afraid the item will be stolen from the outside. She said this is yourresponsibility. I spoke to supervisor Jorge who said, we are sorry, but norefund unless we get the item back. He gave me the address for the corporateoffice: (479) 273-4000. This number is not for the corporate office, it's for Walmart.com Headquartered Address702 SW 8th St, Bentonville, AR 72712, United States Email:. If the freezer is stolen, I am not responsible. Their lies and unprofessionalismare beyond belief.The email address for walmart help is no longer a working email.Here is the message:You've reached a mailbox that is no longer in use. We've forwarded your request to Walmart Customer Care, but in the future you can contact us directly at walmart.com/help
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March 2023 by Tesh R.
My friends and I made a pitstop here last night just to grab a few things. The store was clean and well stocked. No long lines compared to the ones in California lol. We were in and out and I appreciate the staffs hospitality.
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March 2022 by James W.
Walmart of last resort in LR. Poor stocking. Poor Customer Service. Go to the Cantrell or Shackleford stores instead.
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January 2022 by Phixiq ..
It's a Walmart. Walmart is always going to be Walmart. This one and the one on Cantrell are pretty good in terms of how the business looks and what's in the store. I will say this location in general has a lot more younger people than most which tends to lead to you not getting much help if you need it. Not exactly a negative just something to look out for. But the main thing is you need to understand that reading reviews over a big retail store isn't going to get you anywhere.
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October 2021 by Cindy T.
I went to the store today. There were no buggies on either end of the store. When I asked the greeter about this her remark was "oh honey don't worry about it, it'll be OK another day. We don't know where any of the managers are. "If there's no buggies in the store and you're that shorthanded as a manager you should be out there getting buggies. I'm young and healthy, I can carry my handful of groceries but there were a lot of elderly people looking for buggies. This is unacceptable with a business like Walmart. Disappointed.
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April 2021 by Aricka L.
It was great. Clean. Hubby forgot his sweatshirt. We lucked out. I grabbed a chicken for Lucy for dinner.