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November 2023 by Mark P.
I received a delivery order today from Walmart; it arrived with $61.00 worth (over half) of my grocery order not there. I contacted customer service and had to get a refund because the manager refused to re-send the missing items, so now I have to wait ten days for my money to be returned because of the store's mistake and the manager's refusal to make it right, and my allotted grocery budget is short $61.00 until they return the funds to my account. Thank you, multi-billion dollar corporation, for your kindness to your customers.
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October 2023 by Alexandria S.
Walmart is my favorite place to shop at they have everything you need in one place just recently bought me and my son a shirt from there and last night I bought chicken nuggets and candy. Fantastic place. My name is Alexandria swinton
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February 2023 by Bethany L.
On September 15, 2022 I placed an order for a Kid Kraft Modern Outdoor Swing Set. This purchase was to be a Christmas present for our children. It shipped in two boxes and arrived at our place on September 16, 2022. The boxes were placed into the garage, and we waited patiently for closer to Christmas to set up the swing set. On December 17, 2022 while my husband began to open the boxes and started the process of putting the swing set together, we noticed we received two boxes with the exact same parts. Two boxes of 1 of 2, we were missing box 2 of 2. We immediately got on the phone and called Walmart's Customer Service. We had the pleasure of speaking with Najae, she promptly informed us there was an available box 2 of 2 for this order and we could replace one of the duplicated boxes for the box 2 of 2 and it would arrive no later than Monday December 26, 2022. We would just need to return one of the boxes 1 of 2 and Walmart would ship the replacement order for box 2 of 2. Again, this was a Christmas present, and she guaranteed we would receive the parts and be able to build the swing set. We explained to her that if we wouldn't receive the box that we would send both boxes back and ask for a refund. On December 28, 2022, I received an email stating the return was received and Walmart would be refunding the money. For obvious reasons, we were upset that we did not receive box 2 of 2 as promised, and now the money was refunded to a card that is no longer active. After multiple phone calls and live chats to Customer Service from myself and my husband explaining the situation, no help has been received. We have a box with parts that we cannot use to build a swing set and after being told we needed to call our financial institution to receive the refund or that Walmart's billing department would be contacting us for additional information, with no communication at all, it magically appeared into our bank account on January 25, 2023. I have requested a refund for the remaining order, and I am willing to mail back the box 1 of 2 at their cost. I have not been able to get through to anyone that will process the refund. Very frustrating and unsatisfied.
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December 2022 by Google user
Great place
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May 2022 by Hollie Lane
Great place
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February 2022 by Rhonda T.
Due to convenience I do have. A lot of items delivered from this store. Unfortunately I frequently receive spoiled food or the wrong items. Today I ordered fresh chopped cabbage. One bag was fine and usable. The other contained a foul smelling spoiled cabbage. Made me nauseous when I pulled it out of the bag. Will not return as I don't keep garbage in my kitchen. Other times it has been out-dated meat, eggs or dairy. It is like they pawn off their rejects onto delivery customers. Every time I say it is my last but it does save me time.
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November 2020 by Michelle Eberson
I hate Walmart
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October 2020 by Lisa Smith
Nice and clean
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September 2020 by Tina Giles
Well I was able to get a cart to ride in that's a plus I shopped for what I needed and left I don't care for this store it's crowded
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September 2020 by Theresa Mayhew
Everything was good! Stocked and everyone had masks.
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September 2020 by James Williams
Quick service this trip ??
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September 2020 by Stephen London
The staff at Walmart are amazing!
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September 2020 by Juan Martinez
(Translated by Google) I like it because it is close to my area, and the most important thing is that it has everything under control with the problem of the pandemic In other words, all based on the safety of a healthy distance, using mouth covers and everything necessary to prevent the spread of the virus. And with great kindness and professionalism they attend to our needs in the purchase and consumption of any product in the store. (Original) Me agrada x esta serca de mi area ,y lo mas importante es que tiene todo bajo control con el problema de la pandemia Es decir todo basado com la seguridad de la sana Distancia,usando cubre bocas y todo lo necesario para prevenir la propagacion del virus. Y con mucha amabilidad y profecionalismo atienden nuestras nececidades en la compra y consumo de cualquier producto de la tienda.
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February 2020 by Christy R.
The customer service at the Walmart on Shackleford's photo center/electronics department is absolutely horrible. They have 4 computers to print up photos. 2 for instant print and 2 for one-hour photos. This evening I spent over an hour there and came home with no photos. Neither instant print photo printers were working, and both the one hour photo printers had issues. The staff were just standing around chit-chatting and never offered any assistance. When asked for help, they act "put out" and don't have any idea how to run the computers to get them to print photos, nor do they attempt to figure out how to fix the issues. When you continue to try to seek out help, the staff all disappear. They don't seem to be interested in helping or serving customers and don't seem remotely motivated to work at all. Don't waste your time trying to print photos at this store. Go elsewhere if you want decent customer service.
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November 2019 by Adorable C.
I used to shop at Walmart regularly. I rarely visit it now. The ONLY good thing about Walmart is that the rows in their parking lot are numbered, making it easy to find your vehicle. The last few times I was @ Walmart, I waited over 30 minutes for a handicapped cart to be available. The first cart I was given had a battery that died within 5 minutes of starting. On another occasion I was given a cart that was defective. It was the same cart I had used on a previous visit, & which I had reported to a Walmart employee. It is difficult to maneuver a handicapped cart through the aisles, especially when the store adds temporary shelves to add more things to sell. These shelves or tables are not secured. I have bumped into them more than once, or have had to reverse cart to get around them. Even when busy, the cash registers are understaffed. There may be only 2 registers open, with lines of 6+ people waiting to pay for their purchases. The store does offer items for sale at a lower price than its competitors. But the hassles of shopping there are not worth the pain & effort of actually getting your shopping done.
