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August 2023 by Adrion Worthy
Got upper control arms replace , a wheel alignment and rear wheel bearings. Get my wife car back and heard rattling when i turned on a/c next thing a/c stop blowing cold. So I took the car to Firestone to get an a/c test cause I didn't trust West End Garage anymore. Firestone report came back someone had charged the high side port with a stop leak refrigerant. Messed my whole a/c system up. I will not take any vehicle to this place again. I should had paid attention to the warning when stop communicating with me after they got the car and only wanted to communicate with my wife cause the car was in her name. Company a complete rip off. Didn't have any problems with a/c until after coming from this shop.Service: Steering & suspension repair
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May 2023 by Gerry Schulze
This shop has always been excellent. We have a 2005 Toyota Sequoia and a 2010 Honda Odyssey which are still running great since we get them serviced regularly.
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April 2023 by Andra D
Excellent transmission work on my car. Full disclosure of process and price. I will use them again and have recommended to others
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October 2022 by Bonita Chambers
They are the best they check it out price fairly and guarantee their work can't ask for anything more
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October 2022 by Paige Snellgrove
My dad works there so it must be good! But im there sometimes too
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September 2022 by Celeste C.
I spoke with the owner, who was very nice and extremely helpful in answering my questions about replacing an electronic power steering assembly on my Civic. He gave me more information than the Honda Dealership did, taking a lot of time to research and explain the problem. Although I decided not to replace the part, I won't hesitate to take my car there for the next repair.
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September 2022 by Robyn Davis
Just used West End Garage for the first time this week. I was VERY happy! Their prices were very reasonable and they kept me informed of the progress of the work. They were knowledgeable without being arrogant or condescending which is especially refreshing as a woman who understands nothing about vehicles. I have definitely found my go-to mechanic for any future needs. Highly recommend this place for anyone who needs service on their vehicles.
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March 2022 by John John S
Buddy took good care of my antique car electrical issue. $$$$ but got the job done.
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July 2021 by Topher Lynn
Took 43 days to change out a transmission in an Acura. Claimed they were short handed.the transmission was going to be there in 5 days. 21 days later (when they were contacted, not the other way around ) said oh yea your transmission was shipped to the wrong place. Fair enough, not happy, but ok. 18 days later. (when they were contacted, not the other way around, again ) They now have the old transmission out and the new one in, just need time to finish up. This is Friday morning 8:30am. Friday afternoon 5:00pm didn't finish. Monday was a holiday. Day 42 4:30pm Tuesday I go down there. Still not done, said tomorrow. Wednesday...Transmission was finally finished. Got a decent discount on labor. Too little, too late. Won't go back EVER again.
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June 2021 by Tim Ridge
Friendly, knowledgeable & professional; left classic auto for repair work. Have a great reputation and will share more details after repairs are completed.
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May 2021 by Rae Courtney
They are all very friendly. Cheaper than I expected. I really trust this place.
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April 2021 by Felicia Plunkett
Send out a message reminding you of your appointment - EXTREMELY HELPFUL!! Also, they do great work and don't charge an arm and a leg. They are usually booked around a month out, so plan accordingly!!
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March 2021 by MS. QUEENG EDMONDSON
I've been going to Mr.Budd & Ms.Donna along with Mr.Jedd for YEARS???.
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January 2021 by Jerry Lemmon
My visit, to make a future appointment. My experience, I got professional feedback to all my questions. The establishment, was referred to me. Based on my referral past references, I am feeling this establishment will be good as well.
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January 2021 by John Mckellips
Great repairs done here. Take it there and when you get it back. Wow . Thanks west end