-
September 2023 by A.K. Chapman
Nice place and location. I booked the room for a family member. I wanted to make sure everything went smoothly so I called to see if the family member needed my card I booked the room on. The hotel said "no just tell the front desk to use the card on file". That was wrong advice and the family member had to use their own card. Please give out correct information to make guests trips go smoothly.
-
September 2023 by Yolanda Morrissette
My cousins recommended this hotel I came to visit from California. I totally fell in love with that the hotel the staff is amazing is breakfast in the morning so many nearby things to do like the Clinton museum. Walmart is down the street there are some amazing food places to eat at I will forever stay here. This is my favorite hotel. Beautiful view Starbucks is across the street. There’s a bank across the street a credit union. There’s nothing more that I can say they also have a swimming pool weight room and you can wash clothes on site This is the perfect stay ever .
-
September 2023 by Nancy Seiley
We stay here often. It is like a home away from home. The management and staff are very accommodating, and they go out of their way to help you with any issues. The price is reasonable and the hotel is always clean. We enjoy complimentary breakfast, and great tasting cookies when you check in. This is a great place to stay and it is in a great location.
-
September 2023 by christopher mckay
The place was pretty nice, I got in pretty late. The television only got one channel but I was too tired to care. Very decent breakfast. Overall, a nice place.There was very little within walking distance but the place has a selection of snacks. The pool looked really clean and well-kept. I would recommend this place for business or leisure.
-
September 2023 by John Zeegler
Trip could have been better, the older manager at the front desk was belittling her employees in front of guests. Apparently she's so controlling she likes to question friends of guests as they visit someone's hotel room which is very odd. She has an obvious ego that put a damper on my overall opinion of the place and I won't be back. However, the hotel itself was nice. I cannot stand being around control freaks.
-
September 2023 by Anyuta Yevdyukhina
The room was big and clean. But the pillows were with lumps. The bed was ok and it was quite at night. We didn't like breakfast so much. Omelette tasted like a paper. But pancakes were tasty.
-
July 2023 by J Leigh
Leaving this review until I get get in touch with someone. Called three days in a row to speak with a manager and each day I’m told she will be in “tomorrow”We stayed Friday night. There was a 5 week old kitten stuck in one of the rodent black box traps. We broke it open to get her out. Had we not heard her, she would have died in that awful contraption. This one in particular had not been checked in awhile. I’m begging you to have these checked regularly or better yet, not have them at all. Use something humane. No living being should die a slow, horrible death in these for the sake of pest control.When someone is there to actually talk to, I will remove this review, but the folks you have had answering the phone the last 3 days could care less about why I was calling even after explaining the situation. Would have taken them 5 minutes to walk around that building and check the others.Safety: Check your awful black box rodent traps. Kittens are being trapped in these because their not checked and nobody who answers the phone is concerned whatsoever!!!!!
-
July 2023 by Mary Kinkle
Had problems checking in but the staff was wonderful. (Computer problems). Worked it out the next day. Room was nice but the breakfast was so,so. The breakfast attendant was great. She was attentive and on top of things.
-
July 2023 by Beverly Mathis
The room was clean and comfortable. Loved the free cookies at the front desk, the breakfast was great and pool was warm , happy there was one. Only issue was the key cards stopped working many times.
-
July 2023 by James Heath
This was a wonderful stay, Michael was very polite and helped us! Thank you and also the other staff. This was our first time in a Wingate Hotel. It was only for a one night stay but it was a good night!
-
June 2023 by Fatima Muse
This was my first time staying at a Wingate. It won't be my last. I had a very good experience starting with the front desk attendant, Brady. He was very kind and went above and beyond to ensure my comfort and ease of checking in. The room was very clean and comfortable. The bathroom was perfect. I also really loved that they had special parking spaces for electric/ plug-in vehicles. Also, there are lots of amenities like free chocolate chip cookies at check-in. Free hot breakfast (bacon, egg omelets, toast, cereal, fruit). My only complaint is that I was told by the attendant that the two omelets were plain and veggie. After eating a third of the veggie omelet, I realized there were small pieces of pork in it. This was very upsetting because I don't eat it. Upon checking out I told the front desk attendant that food should be clearly labeled because those omelets were not just veggie, they had meat inside and many people can't eat pork due to health and religious reasons. Nevertheless, I highly recommend this hotel and would absolutely visit again when I'm back in town.Rooms: The room had a fridge and microwave. The bed and pillows were very comfortable and sheets clean. There was a nice big flat screen TV in the room. The bathroom was equipped with Dove products (body wash, shampoo, conditioner)!Food & drinks: Free chocolate chip cookies at check-in. Free hot breakfast (bacon, egg omelets, toast, cereal, fruit). My only complaint is that I was told by the attendant that the two omelets were plain and veggie. After eating a third of the veggie omelet, I realized there were small pieces of pork in it. This was very upsetting because I don't eat it. Upon checking out I told the front desk attendant that food should be clearly labeled because those omelets were not just veggie, they had meat inside and many people can't eat pork due to health and religious reasons. That issue aside, the food was good and it was nice to have a hot breakfast because many hotels no longer offer free hot breakfast. They also had a great selection of teas and also had honey for the tea!!!
-
June 2023 by Amy Bean
We went to try to get our sister a room. Her husband has been in Baptist Health for a month now. We found out she was sleeping in her car. All they had were suits that were around $300. The sweet black girl, I forgot her name, she found a cancelation of a regular room and gave her a discount for being Family of hospital patient. It was a little over $200 for the night. Sis was exhausted and couldn't hardly function. She needed a real meal, a shower and a bed. We appreciate all the help the girl gave usRooms: Nice big rooms. Clean
-
June 2023 by Peggy Coplen
This has to be the worst hotel I’ve stayed at yet. The room is not very clean, in the early morning I was woke up by a dripping noise. Went in the bathroom and it was dripping, from vent, sprinkler system and all around the tub area. Went to tell the front desk and she said well looks like we’ll have to fox it, sorry and that was it. Then, my husband went to get breakfast they said they had and it was empty, nothing there. I will not be returning. That’s why I’ll stick with Airbnb instead.
-
June 2023 by Anto nella
In general I am usually quite objective with my reviews and it is unusual for me to leave a bad one, but honestly it was a big disappointment the hotel staff.My husband called ahead advising that we would be arriving late (10pm) and that although the reservation was in my name he would be the one to check in. The lady on the phone kindly took the information and told us that she would leave the note for the person at the front desk.We arrived and at the front desk the lady who was there with her eyes fixed on the computer did not respond to the "hello" we said.She simply said: are you ready to check in? Give me the Id.She then proceeded to say we had no reservation, my husband explained the above comment, and she said, I am not a genius to know is under another name. I can not be guessing, if you do not tell me. So, I decided then apologize to her, and I gave to her my name, in a bad way she said, if you give me an ID that is not I can not check in, I said I understand.She kept cursing and mumbling.She proceeded to say that we could not pay for the 2 rooms, we do not have 2 rooms. So I deciden then to show her that I had done the reservation on booking, and showed the price. She immediately got angry saying that she was not going to overcharge me that she was not taking any money from that, to which I told her that I never said that.Anyway, after her lousy attitude during the whole check in we went to the rooms. Ours was ok.My in-laws' room was not so good because there were people partying and smoking marijuana.The check out was the same bad vibe as the check in.The good points was the breakfast and the people who served it. FriendlyThe gym is decent and so it is the pool.I would not stay more than one night and would not recommend it to anyone.i am really disappointed that the Wyndham chain is associated with this type of hotel.
-
May 2023 by Dilsey
Went to visit my sister and niece from St Louis and was very impressed. They actually cancelled and moved from their original hotel they had booked after only one night. They actually saved money on the room and got a great Mother's Day discount to boot. The atmosphere and central location to food and shopping were high priorities for them. The room and service were high priorities to me. I will be recommending THIS location to All of my friends and family looking for a Great place to stay when away from home.
