“Friendly, fast, professional service is this store’s brand. I’m a loyal customer and am always pleased with Terry and the team. They have great holiday gifts too. Cool useful items I’ve never seen before.”
“Chris was very personable and professional in making sure the product I wanted was the correct one. In emails and in store, he provided all the info I needed. Will shop at Batteries Plus again!”
“Stopped by O’Reilly’s Auto Parts on Walton Blvd in Bentonville with a burned out front headlamp a few nights ago & was assisted by a young man named Alex. Talk about helpful. After showing me a couple of different bulbs, Alex shared his opinion concerning which headlamp would best fit my needs. Then he offered to install it in my vehicle. Super good dude. Please double his salary! It’s because of employees like Alex that our family keeps returning to this O’Reilly Auto Parts.”
“Helped me getting the part I needed when another store left me lost and wasted an hr of my day. Walked into oreillys and they had the part I needed in 30 seconds and I was back on the road in minutes”
“Counter people will help any way they can, just not enough of them. Manager won't hire enough staff, been told he is a j**** Ask for Lopez, he'll bend over backwards to help any way he can, excellent employee!”
“Came in for windshield wipers, on a cold and rainy night ?️. Scott took my initial call to confirm they had the wipers, then was there ready to put them on after I purchased them. Thank you so much Scott for the EXCELLENT customer service and going the extra mile!!”
“Best customer services! Come here instead of the other oreilly on sunset. Store 308 has terrible customer service and terrible store manager! Come to this Oreilly best one in town!”
“Always have had good customer service her. If they didn't have it I've had them deliver if it was a must have part. Good when you live at the lake like I do”
“I loved guys in there they are respectful and listen and explain what's going on and what they're doing and what it does and I appreciate it great employees”
“I was having a 'duh' moment there one day and the clerk ( wish I could remember his name) was extremely patient, friendly, and professional! Yeah, I'll be back!”
“I had a dead battery and went there to get it replaced. Juan was super helpful in picking the one I needed, and he put it in. He seemed genuinely happy to help me even though it was raining. He even went the extra mile by putting a battery backup in the car so I wouldn't lose all my programming. Yes, I know that they are supposed to install the battery, but his attitude was wonderful. He even took the time to explain how to clean the posts and why it's so important in my car to make sure they are always clean.”