The Hampton Inn Maumelle receives mixed reviews highlighting both significant upkeep issues and commendable staff service. Multiple guests found the hotel to be worn and in need of renovation, citing old carpet, peeling wallpaper, damaged walls, and uncomfortable beds or pillows that affected sleep. The facility is described as not well maintained, with fixtures in disrepair. However, the staff is consistently praised as amazing, courteous, friendly, and helpful, with specific mention of problem-solving abilities. Other positive aspects include a very clean room and bathroom, a comfortable bed in one instance, a good HVAC system, in-room refrigerator and microwave, easy free parking, and a free breakfast with a decent selection. The experience varies greatly depending on guest priorities for room condition versus service.
Crunchy towels, drapes don't close so lights coming through windows. Only liquid soap for bathing.
November 2025
Staff were excellent, friendly and helpful. Safe area, easy access to things one might need. Will stay again for sure.
October 2025
great night stay. this was our 3rd time staying here. there was a small problem with our reservation. Alexis solved the issue quickly and perfectly. she is a real problem solver. thanks Alexis
