The Hampton Inn Maumelle receives mixed reviews highlighting both significant upkeep issues and commendable staff service. Multiple guests found the hotel to be worn and in need of renovation, citing old carpet, peeling wallpaper, damaged walls, and uncomfortable beds or pillows that affected sleep. The facility is described as not well maintained, with fixtures in disrepair.
However, the staff is consistently praised as amazing, courteous, friendly, and helpful, with specific mention of problem-solving abilities. Other positive aspects include a very clean room and bathroom, a comfortable bed in one instance, a good HVAC system, in-room refrigerator and microwave, easy free parking, and a free breakfast with a decent selection. The experience varies greatly depending on guest priorities for room condition versus service.
Awesome experience. Recently renovated the space smells clean and new. Good location. Close to lots of things. 15 minutes away from anywhere. Staff was amazing
August 2026
Alexis was so accommodating and friendly she made my stay a very pleasant one! She went above and beyond in her hospitality!
July 2026
Newly renovated, very nice rooms and public areas. Breakfast was well stocked, friendly. Downside is no water refill station and the fitness center had an empty water dispenser. The pool is closed currently and green. Nice quiet location but not walkable to any restaurants or Walmart.