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“I spoke with multiple employees while waiting to be seen 1 on 1. Eventually, Tameron assisted me directly. She helpful and explained most of the information I think was necessary to make me comfortable was my decision at the time. She has a lot of experience with AT&T and that comes across as she appears confident in the brand.”
“The person who I worked with, Colby Whitaker was totally responsive and helpful to accomplish the task that helped me complete my replacement of 4 devices today.”
“Jayshon was a great help with transferring my service and data from my previous phone. He was very nice and knowledgeable. 10/10 service!! If you go in ask for him!”
“Hummad was extremely helpful and went beyond the call of duty. He helped me with my phone on many issues that I did not understand and worked tirelessly in trying to resolve each and every issue from my old phone. A highly recommend coming to this store and shopping and you'll be treated with A1 professional service.”
“I had a great experience here! The store had everything I needed, and the staff were super friendly and helpful. It is definitely my go-to place for hair products and beauty supplies!”
“I must say I went in not expecting there to be a real high bar for customer service and man was I wrong the young lady Sarah was working alone and had a long line when things got stressful she handled the situation very professionally probably the best Cricket experience I've had in awhile”
“I felt very welcome in that store the lady that runs it was very nice and very helpful. I'm going to get me a new Android Motorola G5. And it's a great phone! Going back later to buy a blue tooth subwoofer for my phone. Only 80 bucks. You got to love it :-)”
“Royce is very friendly and well aware of the process. I had problem getting a new SIM because of my 4G Sim but Royce is very helpful in resolving the issue... Thanks a ton to him”
“Darwin Zavala was actually the consultant that assisted me at the Financial Centre Pkwy store . I was more than impressed with his knowledge, and level of customer care. He was able to set up my fiber appointment (tomorrow!) that I had not been successful in setting up online. He also discussed service improvements to expect once fiber is installed. While in my account, he found additional opportunities for savings and took action on my behalf to take advantage of those. He was very helpful (and patient!) It is rare that new services can be added while actually decreasing monthly fees. Thank you Darwin and AT&T for a nice surprise whie visiting AT&T.”
“Very willing to help me with my insurance claim on my phone we was on the phone for 2 hours then come to find out that they was closed the day before Thanksgiving. I don't remember his name but the Spanish gentleman that help me.Thank you”
“Not for me but for my wife. She had a stupid iPhone for starters and I told her we (Android users) will welcome her with open arm if she came back. It was a tear jerking moment but she did the smartest thing by coming back to Android. The store was helpful”
“This has been the best AT&T store to do business at. They will get you the best deal and they will take their time with you. I recommend this store to anyone who will listen!”
“Lane was excellent! Took care of everything we needed and helped us have money and make sure we have the parental controls we need. Store was exceptionally clean and everyone was friendly”
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“I normally don’t do reviews but I accidentally put very dissatisfied on my survey for the service I received in store and that was on accident. I was very well taken care of.”