“Isaiah was WONDERFUL!!! He answered every single question, told me exactly what I needed and didn't need! Was so kind and so helpful!! I put off getting a new phone due to pushy unprofessional sales reps in other AT&T stores but this young man will be the only place I go when I need anything from AT&T! 10 out of 10 experience!”
“this is my 2nd time visiting this location & both times I’ve endured amazing service , alex was very patient with me & super pleasant . I found my new location where i can get my cases from !! love the environment!”
“Great service is the first thing I can say . Outstanding professional service and great communication. He definitely resolved my problem while visiting from out of state. He stated he had been with the company 18 years so make sure he is recognized for his service.”
“Wonderful service at this location . Polite, courteous, knowledgable. My issuers were a bit in depth and required extra care. I’ve been to this location several times and have not been dissatisfied at any time. But yesterday was above and beyond for sure. Thank you.”
“ASH WAS GREAT!!!! He fixed my phone so fast and so nicely the process was EFFORTLESS AND EASY! I will be returning for my back glass replaced soon!!! HIGHLY Recommend!”
“I broke my phone and I was on a tight budget. I walked in Total Wireless and was welcomed kindly. Both sales representatives were informative and skilled and they are ready to help you if you need a phone.”
“I recommend shopping around. After being with this company for over 30 years I still pd over 1000. For a simple Samsung galaxy.... loyalty does not benefit the consumer here.”
“I had a great experience here! The store had everything I needed, and the staff were super friendly and helpful. It is definitely my go-to place for hair products and beauty supplies!”
“I had an outstanding experience with Nik, the store manager. He was incredibly knowledgeable, kind, and helpful throughout my visit. Even though the store was closing, Nik stayed late to ensure I had a phone before leaving. His dedication to customer service went above and beyond, and I truly appreciated his patience and professionalism. Thank you, Nik!”
“Royce is very friendly and well aware of the process. I had problem getting a new SIM because of my 4G Sim but Royce is very helpful in resolving the issue... Thanks a ton to him”
“I would like to thank Boost Mobile customer service for everything that they did they help me get my phone back restored because someone tried to steal my information an my phone service thank y'all so much for what y'all have done y'all have a blessed day.”
“Nothing's wrong with the service they offer however the phone I chose is a slow phone that freezes up constantly and has no real memory to speak of ....store staff was more than helpful getting the pre paid service activated.....”
“Help me for 2 hours with my insurance claim then find out that they were closed today before Thanksgiving you can't remember his name but the Spanish guy hit me for 2 hours thank you”
“Lady's and gentlemen if you looking good guy to fix you problem look and smile sergio is a handsome guy energetic polite non tired to fix you problem believe or not this guy is star thank you for you are help my internet problems”
“Come see Akeem Payne for all you're cell phone or Internet needs!! He got me a new phone and home Internet for less then anyone else in the city!! Don't sleep on the deals over here. Go see him now!!”
“Josh at the Cricket store in Jacksonville provided some of the best customer service I've experienced in a long time. He went above and beyond by staying well past closing to make sure our new phones were set up correctly and working properly. He also took the time to ensure every accessory we purchased was compatible and properly installed with our new devices.
What could have been a stressful and frustrating experience turned into an enjoyable one because of his patience, professionalism, and positive attitude. He never made us feel rushed, even though he stayed late to help us.
If you're visiting the Jacksonville Cricket location, I highly recommend asking for Josh. He truly cares about his customers and delivers outstanding service. Thank you, Josh!”
“Not for me but for my wife. She had a stupid iPhone for starters and I told her we (Android users) will welcome her with open arm if she came back. It was a tear jerking moment but she did the smartest thing by coming back to Android. The store was helpful”
“The store manager Justin was amazing and helpful, and fun to look at! He went above and beyond to make sure my contacts and my most used app was on my phone,10/10 will be making this my go to store for years to come”
“Ari had excellent customer service even convinced me to switch from another company to you all. Definitely will be recommending her to others and asking for her when I return. ❤”