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“Tyana the CSR was great and very professional. I liked the stay in your car option, I could see everything they did and they did a professional job unlike a lot of the fast, drop in oil change places! William worked on the topside and did a great job. I even noticed him wiping some things off!”
“Joel was on top of it and he was kind and and kept us informed about our repairs. He offered information he saw about our vehicle that we should address soon. We will be returning to Joel once we have the funding for the repair. Thank you John foe being on top of it.”
10AM - 4PM
19410 AR-10, Little Rock
Oil Change
“Little Rock store 4089. Fast, convenient service. Clean and new with a friendly waiting room experience. Price higher than some other options, but you know your getting good service from knowledgeable people.”
“We are on a road trip coming back down from the Ozarks, when I battery died repeatedly (at nearly 6 years, I should have known better), so we called these folks to come meet us at Root Cafe. Drew came right to us and swapped in the new battery in five minutes, and we were on our way home. Highly recommend.Service: Battery”
“I was changing the rear brakes on a 1996 Toyota Starlet right hand drive got one side in and the other side the Piston seized up. Needed a new brake caliper, contact people in the UK and Japan and no one had rear brake caliper replacements. I found a rebuild kit and call a lot of mechanic shops by Russellville and some in Little Rock. No one could rebuild it until I contacted Joe’s Garage. I just want to say thank you to Joe’s garage team and their friendly staff! My son was so happy to get his car back and driving! I would highly recommend them for any service!!!”
“I want to start with an important matter that I value greatly. A line isn’t there without reason; it has a purpose. Returning customers understand the level of respect and care they will receive, and that loyalty speaks for itself. I will gladly wait a little bit longer if needed, because the quality of service and the way they treat every person who comes through is exactly what anyone should expect when having their car serviced. I will not take my car anywhere else. Every visit begins with a warm and professional greeting, and the entire team consistently shows the type of respect that makes every customer feel valued. They explain what they are looking at and why, and they do it in a clear and educated way that never feels pushy or condescending. They also give you the necessary information needed to help you make an informed choice. They provide a clear and concise overview of your options, patiently answer all your questions, and allow you to make a decision without any pressure. Today Skylar was the employee who assisted me, and this was my first time meeting them. Their calm communication, genuine patience, and strong attention to detail made the experience even better, especially since my car has higher mileage now. This location continues to stand out because they combine honesty, knowledge, and exceptional customer care in a way that is truly rare.”
“I was greeted right away. Info on this vehicle is always stored properly. I had forgotten about stopping by just for a tire rotation. The crew is friendly and helpful”
“I was over quoted and oversold at Mercedes in Scottsdale. So I decided to get my Mercedes done when I moved back to Arkansas! I went to Donnie’s the guys were great and turns out my brakes are great and Mercedes over quoted me. I’ll be a lifetime customer!”
“I had an outstanding experience with the A/C service at Valvoline! The manager, Philip, went above and beyond to make sure everything was done right. He was not only knowledgeable and professional, but also incredibly friendly and helpful throughout the entire process. It’s rare to find someone who genuinely cares about the customer and takes the time to explain things clearly. Philip made sure I felt confident and comfortable with the service being done, and the results speak for themselves—my A/C is working perfectly!
Highly recommend this location. Thanks again, Philip, for the amazing work!”
“The work done was good. The men were very polite. Went to this particular shop 3 times before I stayed. Each time the wait was expected to be over 45 minutes. A car in the bay almost done and another one ahead of me. When I did stay, I left my car and went to have lunch. 75 minutes later I returned and see my car was sitting where I left it. The car in front of me had just been started. 45 minutes later I later, mine had its turn. Of course things have to be replaced but I passed. 25 minutes later I paid, received many apologies for the time it took. Two hours and 25 minutes total! Geesh!”
“It never ceases to amaze me how awesome the employees are in this division. Kind, friendly, professional, I could go on and on. They do great work as well. Every service provided is a great value for the cost and I am really glad they are open again after the Covid temporary shutdown.Service: Oil change”
“Justin was so friendly and helpful this morning with my battery issue! Luckily mine was still under warranty so I went back to where I originally purchased it but I’ll be back for future needs to give them a real shot. Thanks Justin for all of your help!!”
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“Thanks to Geo and Braelyn that my oil change and all auxiliaries were in good condition. Geo served me water and gave me a flyer for service and I did get instructions to down load the text for extra discount. I was in and out within no time and they were very polite and respectful to me.”