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“Excellent customer service! I came in yesterday, Sunday afternoon to get a couple Tires replace and they were so nice and polite. I was in and out in under 30 minutes and I kid you not.”
“They are always great. I pass several competitors to come to Gwatzilla. I like that the employees seem to be in a good mood. They are helpful when needed and Pete, has a great personality. He always acknowledges his customers which is a great feeling. You can tell he likes what he does and has the people skills to keep it going.”
“Mistakes happen, but it’s how you handle those mistakes that truly defines your character.
There was an honest mistake with the amount of oil that went into my Hyundai that led to some damage to my engine, which unfortunately could only be replaced. They didn’t make me take the car all the way to north Little Rock, which is 4 hours away, but paid for it to be taken to a local shop nearby. Once the shop gave them their assessment, they agreed and took full responsibility. Once they determined that the cost for the replacement exceeded the amount the car was worth, the owner immediately called me and cut me a check for an amount over the price of the vehicle as well as compensation for time without a vehicle and other possible expenses.
I am extremely grateful for their compassion, professionalism, and the respect that they showed me as a customer and human being.
Very happy with how they dealt with it and I highly recommend this shop for anyone needing what they offer.”
“Went to see if it was time to change oil, and it was over due. If the sticker prunt was a littlr bigger it might help for those that drive every day. They checked for air filter and it was time to go ahead and change air filter as will.over all they where good and nice getting with in getting what is needed.”
“Great place. Very friendly, they replaced my engine for me it took a bit longer than I wanted but they did it right which counts in my book. They will definitely keep my business.”
“Completed job in a reasonable amount of time. Used several times now fixed my problem. Their hours are 7a-4p m-f so that can be a little issue if you work during the day”
“Excellent workmanship. The technician explained the condition of the alignment prior to correction, vehicle drove with no pull or drifting.
The team there are great, very satisfied and I will return”
“We are on a road trip coming back down from the Ozarks, when I battery died repeatedly (at nearly 6 years, I should have known better), so we called these folks to come meet us at Root Cafe. Drew came right to us and swapped in the new battery in five minutes, and we were on our way home. Highly recommend.Service: Battery”
“This was my first time here & Jpp, MJC and DDB all were very professional got my vehicle in & out in no time wonderful wonderful!. I’ll be telling my coworker as well who were looking for somewhere to get good service.”
8:30 AM - 8:00 PM
1800 School Dr, Jacksonville
Oil Change
“Tamaria and Tuesday took really good care of us, answered all our questions, and made sure everything was right before we left. Excellent customer service and quick turnaround. We found the car we wanted online, they answered quickly, and we had everything in order before we got to the dealership. Highly recommend if you're looking for a Ford!”
“I was changing the rear brakes on a 1996 Toyota Starlet right hand drive got one side in and the other side the Piston seized up. Needed a new brake caliper, contact people in the UK and Japan and no one had rear brake caliper replacements. I found a rebuild kit and call a lot of mechanic shops by Russellville and some in Little Rock. No one could rebuild it until I contacted Joe’s Garage. I just want to say thank you to Joe’s garage team and their friendly staff! My son was so happy to get his car back and driving! I would highly recommend them for any service!!!”
“The staff was awesome and the manager was SO informative, educating me about the other services offered and the savings! Great store on 12th st in Little Rock!!”
“I booked a 7:30 oil change, so I was first in line. The staff was friendly. The oil change was completed in 15 minutes. I picked the top of the line synthetic oil so it was just under $70. I will be going back.”
“I was heading back from Texas on a Sunday morning 6am and had a bad tire… glad this Walmart service shop was open at 7am, they had the tire size I needed and were quick and efficient with the work… Great Job service shop!!!Service: Tires”
“I had an excellent experience. Tyrone went out of his way to help me. He was kind, caring, professional, knowledgeable and truly an amazing soul. I will only be a Valvoline Jacksonville AR customer from now on. He helped me out and trusted me when my card didn’t read. They don’t make them like him anymore. I am so grateful.”
“Always good good services when i stop by here! This is my second time getting my PM done here my wait wasn't to long. An again, thanks James for giving me awesome services and answering all of my concerns. Great job with services an time!”
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“I had my first visit here a couple days ago, and Jesse was amazing. He was friendly and explained what everything does, and answered all of my questions. I believe he may have also been the first one to check my cabin filter ever since I bought my car! This is the most thorough check I’ve received with my oil change anywhere.”