The Verizon store provides excellent service with friendly and professional staff. Customers have appreciated the help in setting up phones and transferring content, making the process easier without needing to travel far. An employee named Al received high praise for going above and beyond, being pleasant and professional. Others have saved money by enrolling in autopay and paperless billing after being informed about discounts. Overall, the store offers outstanding customer service, with staff dedicated to assisting customers with technical issues and billing needs, ensuring a positive experience for all.
I could not be more pleased with the customer service I experienced and observed provided to others at RussellCellular in Monticello, Arkansas! C Dodds went above and beyond in assisting customers.
February 2026
Great personal service and got phone transferred over quick
December 2025
Quick service and knowledgeable sales person. Got my damaged phone replaced and programmed my new phone quickly.
