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September 2023 by Larey Johnson
Fannie helped me save money by enrolling in autopsy and paperless billing.Glad she told me about that discount go see her you all
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July 2023 by Jason Huskey
Super helpful employee. She went above and beyond to help me and I'm not a Verizon customer
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May 2023 by Xotiic Viper
I went by this store at 6:20, 40 minutes until close just to buy a simple case and leave and the lady at the front had the door locked and shook her head at me
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May 2023 by Jasmine Williams
Terrible customer service, Fannie Arrington was the absolute worst! I also think she is up charging my account for her own personal gain ?? if I could give ZERO stars I would
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May 2022 by Crystal Dellamaggiore
Do not recommend this store. The worker was very rude. The store hours on the door says open until 5 pm. I show up at 2 40 pm to pay my bill. As soon as I open the door the guy hollers I'm on lunch. I said ok im just trying to pay a bill very politely. he then informs me he can't do it because he's on lunch and is not on the clock. Last time I checked they did not close for lunch
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March 2022 by LISA BLACK
The experience with our local Verizon store was nothing less than amazing! The service was outstanding!!! Al was awesome, and went above and beyond for us! He was so pleasant, and professional! They definitely have a great employee, hands down!!! I definitely suggest them, and for sure request Al!!! He's the best!! ?
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February 2022 by Maria Garrido-calloway
I needed a new SIM card and phone set up. I received fantastic customer service from AL. He was knowledgeable and assisted throughout the process. I had issues accessing my information to complete data transfer between phones. He was innovative with a few options to complete the transactions. I left with a working phone and a pleasant experience.
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February 2022 by Chandler /Psychodellic
Went to pick a 5g sim card for my phone 24 min before close. He told me he had already shut the system down for the day. Thats bad business my guy. When your hours say 5pm to close. That doesnt mean you're out by 5 pm. That means your supposed to do business until 5pm. Pure laziness. If you were my employee i'd have wrote you up for losing money.
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February 2022 by Marlena Brown
This place is amazing!! Best phone store and service around! Tiffany is the best person to see if you need anything!! I love Russell Cellular!!
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February 2022 by johnny latta
Fast friendly service. Very quick to answer any questions.
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October 2021 by Nancy Wilson
Ms. Fannie was very professional and knowledgeable. She answered all my questions and transferred all my data from my old phone in minutes. I was in and out with my new purchase in under 30 minutes!!!! Have already recommended someone to her!!!
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October 2021 by Tim Doss
Tiffany is the best! She sincerely cares about your experience and goes out of her way to make sure you are 100% satisfied.
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September 2021 by Sue Temple
Tiffany was amazing! Very knowledgeable!
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July 2021 by Karen Dominey
Fannie is byfar the best
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June 2021 by Renee Sanders
Great service and help with rebates!!!
