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November 2023 by Katie Rhodes
Absolutely terrible!! Stay away! We hired College Hunks for our move. The guys they sent out were totally unprofessional and had no idea what they were doing. 2 of the guys were "in training". They damaged our floors, our walls, and our furniture including irreplaceable antique furniture that they didn't wrap with blankets. Boxes were stacked poorly and the contents were smashed. They tried several times to get out of moving the washer and dryer. I noticed the day of the move that they had significantly damaged our refrigerator. I immediately called to make a claim and was told someone from the local franchise would call between 3-5 days. It's now been 12 days. I have called back multiple times and the only people you can reach is a national call center that is clearly located overseas. No one can help and they refuse to give the number to the local office. The call center says they will have the local office call but they never do. What a scam.*** I want to make it clear that my issue has not been resolved. The phone number listed in the reply IS NOT a local number. You are forwarded to the national call center and no one at that number can help with a damage claim. I have not hear a single word from anyone from the local franchise about my claim. DO NOT USE THIS COMPANY.
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November 2023 by Haley Aaron
Demarcus and Nathan were awesome! Very polite, punctual, and professional. They went out of their way to work with my schedule and made sure all my items arrived in perfect condition. They went above and beyond to help me set things up! 10/10 recommend working with this company!!
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October 2023 by Matthew May
Charles, Frank, and Jason were amazing and treated our stuff like their own! We moved over 150 miles and everything arrived like it had left. I highly recommend College HUNKS for you next move!
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October 2023 by Cindy Modlin
These guys were great. They moved all of the furniture in a timely manner. And they even moved a couple of other really heavy pieces to the downstairs. I recommend them next time you have anything to move.
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October 2023 by Kiwanna Norwood
Marco and the other young man were amazing. I had furniture that needed to be moved out as well as some old computer equipment and they made the job smooth and easy. I initially called in on 9/27/2023 to get an estimate for the cost and was able to set up an appointment for the next day. The gentleman called and confirmed my appointment. They were very punctual, friendly and professional. They were able to move out the equipment and furniture and even load up my car. They did it in a speedy and efficient manner. While moving the equipment none of it was damaged when I shipped it off and the prices were great for the amount of work they did. I will definitely use their service again. 10/10 would recommend.
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October 2023 by Avi Bhavaraju
My experience so far has been excellent. The guys who showed up to pack up and move my mom were on time, professional, worked fast, and were extremely friendly and courteous. We are still in the midst of the move as it is an out state move and I’ll know more tomorrow when they deliver all her goods, but so far they have done a stellar job! Have no hesitation in giving them my highest recommendation and would def hire them again for a move.
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September 2023 by Kelsey Sandvall
Gave these guys a call when Best Buy refused to haul away our old fridge as scheduled. Customer service agent was incredibly friendly and helpful, and the movers were at my house within 2 hours. They said it was the heaviest fridge they'd ever moved, but they did it with a smile and with professionalism. They even came back to check that they hadn't dinged any doors or walls. Super friendly, quick service, well worth the price. Will be calling them again!
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September 2023 by Valerie Denton
Josh and Marco of College Hunks were a pleasure to work with. They stayed in touch with me about our schedule, were very polite and professional, and got the job done quickly. Really nice guys, there’s no doubt we’ll use them again.
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September 2023 by Sonya Switzer
Marco and Josh were phenomenal at our home. They were extremely professional and even swept our garage out after the removal. Can not recommend their services enough! My only regret is that I didn’t call them sooner!
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September 2023 by Yolanda Shaw
Patrick was pleasant, professional and hardworking. He was able to successfully package and move my apartment without damaging my belongings, while training a new hunk. Patrick is definitely a great asset to his team. I would definitely use College Hunks again.
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August 2023 by Andrea M.
I had this company move my items from Cabot Arkansas to Lonoke Arkansas. In their policy, they do not cover damage to press board items. They rough handled and broke almost everything that has pressboard in it. Additionally, they broke the leg off of a high boy chest of drawers. The leg was solid wood and they broke it in half, they damage the walls in both houses. They were careless with my items. They 2 were stairs coming out of the first house. They dropped everything down the stairs instead of easing them down with the dolly. I would not use these people again. Just moving my large items in my refrigerator cost me $2200 with a quote for $1900.
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August 2023 by Ross Owyoung
I’ve used college hunks in my previous move and had a great experience. This go around was not the same. I had 3 movers, one of which who appeared qualified and knew what he was doing. Two of them were extremely careless with my belongings. I witnessed them drop my couch onto the gravel, leaving a hole in the corner. I also witnessed one drop my nightstand in the gravel, after I offered assistance to help move. (I was actively helping and offering to help). This is extremely disappointing. Additionally, I had BREAKABLE on boxes and they would stack them 4-5 boxes high on their dolly and roll them out to my porch that has 2 steps and they’d just push them down those stairs. I feel the breakable ones should had been more carefully. Due to the stacking, boxes would fall over while they were waiting on being adding onto the moving truck. This resulted in more broken items of mine. They would store mirrors on gravel and the bottom of a huge mirror of mine is scratched to pieces. I paid for disassemble and assemble of my beds, well, I ended up doing it because they did not seem competent enough to know how. In fact, they stored the screws and pieces to my bed in one of their pockets after I offered them a ziplock bag to hold them. My beds ended up not making it through the move with all the necessary screws. Overall, this move with college hunks was a terrible experience resulting in damages worth thousands of dollars. I hope this is an ethical company who will call me back to discuss these issues.
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July 2023 by Amy S.
DO NOT USE THEM! I scheduled an appointment from 8AM-10 AM. They were a no show. Once reaching the "manager" a million excuses and zero solutions were provided.
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July 2023 by Matt DeBusk
Otis and Preston were awesome. Such wonderful customer service, professional, and kind. Will definitely use College Hunks again!
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July 2023 by Chris
Brennan, Jordan, and Kevin assisted us with our move. They meticulously wrapped our furniture to prevent damage in transit. They worked as a well oiled machine--quick, efficient, professional. We had a big sectional and they moved it upstairs without question/hesitation and without damaging it. They moved 3x mattress, 3x box springs--again with no problems. In total, I believe our move took around 6-7 hours and these guys were amazing. We would use the company again in a heartbeat. I was incredibly impressed that even after a grueling day of moving heavy boxes and furniture, these guys didn't complain or falter in their work--I would have been crawling and pushing boxes.There was one small issue, related to a door latch. This got broken during the move. Honestly, it seemed badly jammed. Even though it was broken during the move, I believe Brennan, Jordan, and Kevin were making a good faith effort to get the door fully open when the latch was broken.
