Icon Lakewood offers a variety of amenities, including over-sized patios, ceiling fans, fully equipped kitchens with pantries, washer and dryer connections, two laundry rooms, two sparkling swimming pools, and a 24-hour fitness center. The location is convenient, close to shopping, dining, schools, and parks. The community provides different apartment sizes, from efficiencies to three bedrooms, to fit individual needs. Management is friendly and caring, with a dedicated 24-hour maintenance team that has been with the property for years, ensuring prompt assistance despite some delays. Residents appreciate the helpful and professional staff, especially the property manager and office team. While some reviews mention that maintenance has been slow or understaffed in the past, recent management changes have improved the experience. Overall, residents find the apartments spacious and the community well-situated, with a friendly environment and attentive service.
the manager Crystal is very rude and needs to be replaced immediately. u should not want a person like this running your establishment into the ground doesn’t talk to humans like an human being please do something about this are you will continue to lose business.
December 2025
Worst place in America office people need to be fired new management immediately. They're coming up with money schemes they will take your money and not put you in an apartment. Too many problems to even remember this place need to be investigated ASAP!!!!!! If I could leave 0 stars I would because what's really going on.
December 2025
No hot water for months, water bill high because of pipes leaking outside, management scams all the time (took money from my brother then said they dont know how to give it back and called cops after asking for refund) , canceled repair requests, do not live here if you can find somewhere else.