Quick Lane at Trotter Ford Lincoln offers a convenient and reliable service experience. Kimberly Harris, a helpful and friendly staff member, has been praised for her excellent communication and customer service. Customers appreciate the easy scheduling process, including pick-up and delivery of their vehicles, which saves them time and hassle. The team at Quick Lane is known for their professionalism, flexibility, and ability to address all customer questions and concerns. Overall, Quick Lane's services, such as oil changes and tire rotations, are highly recommended by satisfied customers who value the time-saving and stress-free experience.
Kimberly Harris has been great and easy to communicate with. Working nights it's hard to get my vehicle in for service. She was very helpful on letting me know the process of getting my car picked up and returned and explained the services. Thank you so much Kimberly and Quick Lane team!!!
August 2024
Called today to schedule an oil change... Kimberly answered and sounded extremely happy. Scheduling only took about 2 minutes and she's got me on the books for tomorrow!!! I almost forgot, they're coming to pick the truck up from here, so I don't even have to leave work to get an oil change done now!!! Thanks!!!
August 2024
Kimberly was very helpful with getting me all set up to get my oil changed and tires rotated. She was very professional and kind and answered all my questions. Thank you for the great customer service!
