Quick Lane at Trotter Ford Lincoln is highly praised for its convenient and efficient service. Customers appreciate the easy process of scheduling oil changes and tire rotations, especially since many can be done while they are at work. Kimberly Harris consistently receives praise for her helpful, kind, and professional assistance. She is quick to respond, explains the process clearly, and makes coordinating pick-up and delivery of vehicles simple and hassle-free. Many reviewers highlight the time-saving benefits of the service, with notifications sent via text and phone calls to keep customers informed throughout the process. The pickup and delivery service allows customers to have their vehicles serviced without leaving their busy schedules, making the experience very convenient. Overall, the staff’s friendliness and the smooth, communicative process make Quick Lane at Trotter Ford Lincoln a recommended choice for vehicle maintenance needs. Customers feel confident that their cars are well taken care of, and they look forward to working with Kimberly and the team again.
Kimberly Harris has been great and easy to communicate with. Working nights it's hard to get my vehicle in for service. She was very helpful on letting me know the process of getting my car picked up and returned and explained the services. Thank you so much Kimberly and Quick Lane team!!!
August 2024
Called today to schedule an oil change... Kimberly answered and sounded extremely happy. Scheduling only took about 2 minutes and she's got me on the books for tomorrow!!! I almost forgot, they're coming to pick the truck up from here, so I don't even have to leave work to get an oil change done now!!! Thanks!!!
August 2024
Kimberly was very helpful with getting me all set up to get my oil changed and tires rotated. She was very professional and kind and answered all my questions. Thank you for the great customer service!
