Firestone Complete Auto Care in Rogers, AR, has been serving the community since 1926, offering a wide range of vehicle services including tire sales, maintenance, and repairs. Customers appreciate the fast and efficient service, often without needing an appointment, and find staff to be courteous and helpful. Many reviews highlight the honesty of the team, such as providing free inspections and fixing issues like skid plates without hesitation. For example, one customer praised the team for securing their skid plate at no charge after a misstep during a wheel alignment. The staff, especially an employee named Joseph, received high marks for making the process easy and pleasant. Customers feel confident in the quality of work, with one noting that their brake pads were checked and found to be in good condition, saving them unnecessary costs. However, some mention that prices are higher compared to independent shops. The facility itself received mixed feedback; while service was excellent, the cleanliness of the shop and bathroom was criticized for being unclean and messy. Overall, Firestone offers reliable, quick auto care with friendly staff, though cleanliness could be improved. It remains a trusted option for vehicle maintenance and repair needs in the Rogers area.
I’ve purchased two sets of tires from this location and have had no issues. My most recent visit was on SB Sunday and the team worked me in when I needed a fix. My car is rolling smooth and feels great!
February 2025
Staff was wonderful. Prices were high compared to the average independent mechanic shop. Over all I'm satisfied because I didn't have to wait to be serviced and the shop seemed honest.
October 2024
Took my Jeep in for a second opinion and quote on brake pads. A dealership had told me I needed to have the pads replaced.
Firestone confirmed that my pads were in excellent condition. No charge for the courtesy inspection but they will have my business for the next oil change.
