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March 2024 by Robbie Ross
Great service and great selection of bikes!
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March 2024 by Anon
Friendly people to deal with.
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March 2024 by Phillip Rhoads
Joe and everyone at Heritage were very easy to work with, prompt communication, great customer service and made everything a great, easy experience
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March 2024 by Geoff Fairchid
Parts and service departments are the absolute best. Very helpful people. Great dealership all around.
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March 2024 by ArkansasWesterner
I serviced my previous 2018 Scout here and just completed the purchase of a 2023 Chief Dark Horse. Joe and Josh are fantastic. The purchase, finance and trade process were as smooth as I'd ever experienced before. They worked with me to add some accessories too. I highly recommend Heritage to anyone in the area. Indian bikes and accessories are expensive since they are considered a premium American brand. Having been to other Indian locations, I feel like they are fairly priced too.
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March 2024 by Randy “Bull” Cossairt
I LOVE my Indian. These guys at Heritage know how to work on your bike if something comes up or needing upgrades done. Nicest group of people you will find, sells or service area.Best place to have your bike work done at.UpdateAlways great service here.Best service & the only one for my bike.Great people that work here.Come join our IMRG group & go on rides with us.
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January 2024 by Sidney Hunt
I had an excellent experience when I traveled up to this Indian location last weekend. I recently fell on my bike and the service team was outstanding. They were patient when I was asking my questions and they led me in the right direction in regards to taking care of my bike. Definitely a genuine group of guys that I would recommend any Indian motorcycle rider go to. I live in Little Rock and I would gladly make the trip again to seek out their service. Thank you Heritage Motorcycle of NWA.
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December 2023 by Vern Riedel
Very nice shop. Stopped in to look at Triumphs. Salesman very friendly, easy to talk to, no pressure.
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December 2023 by John Stackhouse
Five stars is Not Enough!!I purchased my First Indian from Heritage earlier this year. The bike has been flawless. I have however visited the parts and service center on a few occasions to make a couple of upgrades. Jeff in service, Jared in Parts and the entire crew and just beyond fantastic!! Today's visit was even more above and beyond than my others. Which is no easy feat. I don't know what all bikes they service but I will tell you they are the most outstanding group of people ever. Thanks and you know I will be back!!! John
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December 2023 by Tj Scarlett
This is my 2nd bike I've purchased From Heritage and their team is top notch! Joe, George, Johnny & crew, Matt and Josh are all great to deal with. Super easy process and they all go above and beyond to make sure you get exactly what you're wanting/looking for. Can't say enough good things about this dealership and Crew. NWA is lucky to have them here.
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October 2023 by Steve Coonrod
Very friendly, no pressure and seamless transition. Will buy from them again!
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October 2023 by Randall McGuire
Very nice folks. Even though it was crowded, an associate seen me looking at his bike, told me to go ahead, have a seat and start her up. Nice welcoming feeling.
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August 2023 by Matt Turk
AMAZING CUSTOMER SERVICE! I was 200 miles from home when my maintenance light came on. I called Heritage. Johnny Jones, the service manager answered. I explained my situation and asked if they could squeeze me in the next day - I expected him to say no. But Johnny made it happen. Heritage has a beautiful facility with a great waiting area. When they were done servicing the bike, Jeff Nix, the asst. service manager, spent time explaining exactly what they found, what it meant, and some history from other bikes like mine. I always have lots of questions and Jeff was patient and answered them all. Customer service is important to me - Johnny, Jeff & Heritage provided a level of service that I would rate as exceptional. It made me feel good for the rest of the day. If you're anywhere close to Northwestern Arkansas, go to Rogers and visit the folks at Heritage Indian, even if it's just to buy an Indian shirt.
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August 2023 by Chris Rader
Traded my ‘17 Thruxton R for a bright yellow ‘24 765RS. Seamless, low-pressure purchase. Joe, George, and Josh were all knowledgeable and helpful. Joe was excellent to deal with. George kindly extracted different bikes from their rows so I could throw a leg over them and see what was the best fit. Supremely happy with my new bike and am glad there’s such a pleasant dealership/service center in NWA. Thanks guys! Much appreciated!
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August 2023 by Ray Beber
I just stopped here. I walked around inside for 5 minutes looking at motorcycles clothing then I came outside for a couple minutes and looked at some of the bikes outside. And nobody said hi can I help you how you doing. Terrible customer service. I've been in sales for many years. To walk in the store and not get greeted is a complete insult and shows the lack of their sales. I had a 2001 Indian scout and now I have a 2001 indian spirit anniversary edition. I'll never come in the store again. Total disregard for customer service. Unless that's what they're taught don't talk to somebody till they talk to you?When I walk in somewhere I expect to be greetedWhen I walk in somewhere I expect to be
