Pottery Barn is a well-known retailer offering beautifully crafted home furnishings and decor. With a strong presence through ecommerce, catalogs, and stores worldwide, they focus on creating comfortable and stylish homes. Customers appreciate the quality of the furniture and accessories, though some find the prices higher than expected. The staff, especially at the Pinnacle NWA location, are praised for their excellent customer service, going above and beyond to assist with special needs and ensuring a positive shopping experience. Overall, Pottery Barn is a great place to find upscale home decorations and furniture, supported by professional management and dedicated service.
not particularly helpful staff and furniture that is definitely below quality
March 2025
Great customer service and they donate to habitat for humanity!
February 2025
I love pottery barn, but why does one set of sheets take almost two months to be processed, ship and delivered? I ordered a set of sheets Jan 30, and they're not projected to be delivered until March 21?? Absolutely ridiculous.
