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“The gentleman in the store were very informative, kind and patient in discussing all options available and helping me determine what was the best option for my family and my budget very very helpful”
“Great customer service with Çhance..
Comfortable atmosphere because you may have to wait a while. Disappointed that I had to be put on a waiting list for home Wi-Fi!!”
“Trey and the other employees were fantastic as we spent 5 hours trying to transfer from At&t. Helped us above and beyond what was expected. Helped us save so much money too”
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I've been a customer for 12 years. There is no one I would trust more with my communications than Verizon! This store has some awesome employees, I love coming here for new devices! Way more fun than picking them out online.
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“Andrew is absolutely amazing! He went above and beyond to bring us from Tmobile to Verizon and I didn’t have to put any money down for our phones. I am extremely grateful for him and his team. Chris was also amazing and he was very patient with us.”
“Chris was extremely helpful with trading in both phones. He even stayed late to help make sure everything was set. He will always be the first person i try to get to help me. He goes above and beyond! Definitely give him a shot ask for him when visiting this store.”
“We have optimum in Cabot, AR.
No frills. Price started at 40.00 then bumped to 55.00; it works with all systems in the home, tv, hvac, thermostat, doorbell and locks. We have had NO problems. Not sure what anyone else is ordering for 148.00 per month but if you have a smart tv? You don’t need cable. A few elective subscriptions (AmazonPrime =free)
To bounce between (not all at once) is plenty of great viewing! This basic service inside city limits where the fiber optic networks were laid last year? Runs my WiFi, a Google smart home set up my computers and smart tv. Thrilled!”
“?This is about the Xfinity STORE on University? I was having the usual trouble trying to communicate with Xfinity (that’s the AKA for Comcast) and out of desperation decided to go to this store and speak to a human face.
It was like a completely different business!!!
Clean, quiet, courteous, handled my issues quickly, no upsells, and NO OBSEQUIOUSNESS! I was flabbergasted, but in the most pleasant way (shoutout to Nicole, my new Xfinity friend)!
If you’re having Xfinity troubles —and EVERYONE will eventually— I recommend a trip to the store. Please be nice! ?”
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“Both employees literally spent hours helping me fix my new watch and fix my account after the girl in conway t mobile destroyed my account and messed all my lines and watches up they weren't able to fix everything but it definitely was not for lack of effort both guys even stayed an hour after close doing their best to help”