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February 2023 by Jennifer Mitchell
Amazing customer service! Our equipment is maintained and repaired efficiently and quickly. Service is above and beyond expectations. Our facility would not run as efficiently with out them. A five star review doesn't have enough stars to cover the knowledge and service this company deserves.
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November 2022 by RAFAEL MOTTA
If you want to avoid headaches and useless conversations and getting ripped of your money…!!! I suggest not to trust or do business with them…!!! You will be sorry believe me….I got scammed recently by them. I trusted them to service two invacare portable concentrators…I was overcharged and what is worst they did not service then at all…look and find a reliable and honest service provider, that fortunately exist. This one is in business just to scams who thinks they are reliable….
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November 2022 by Johnathan Ross
We have an old steam sterilizer at our research facility that went on the fritz. The normal maintenance contractor we used couldn't figure it out and stopped showing up, we were in a real bind. Called Tom at DrMet and he had us up and running in no time! Even got us on a thorough PM contract so we minimize downtime. He's the nicest guy you'll ever deal with, fair and honest. That's saying alot these days when it comes to contractors...don't hesitate to give them your business!
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November 2022 by Candas Bivens
Tom with Dr Met Biomedical Services is simply the best and dependable source for medical equipment repair! I manage a surgery center and time is of the essence for any repair needs. One quick call and I do not have to worry about follow up. Our service maintenance man, Glen, comes asap to repair the issue and if parts are not in stock, Tom makes it happen! His knowledge, professionalism, customer support and integrity is everything! 5 stars all the way!
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November 2022 by Laurie Hardin
Tom is the very best at what he does. He fixes our lasers, is always willing to teach, and has a great sense of humor. Very reliable. Really knows his lasers and medical equipment!!
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November 2021 by Becky C
DrMet LLC has been a partner of our company for the last year or so. They are professional and get the job done.
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November 2021 by Zach Ball
Great company to work with! Equipment was top notch and delivered on time, thanks Melissa!
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November 2021 by Hal Bradford
We had a sudden issue with our ultrasound machine last week. Tom was able to provide a quick assessment of the issue and keep us running until the problem could be permanently fixed. He was prompt and professional and clearly is very skilled at his craft. We could not be more impressed and pleased with the service he provided.
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November 2021 by Brent Martin
I was amazed at how professional and kind each employee I dealt with was with me and other customers. You can tell they truly care. They don't take anyone they work with for granted. From the technicians to the office staff. I could tell beyond a shadow of a doubt that they are Christians and treat everyone the way God's word teaches. The best thing I can say is they are a business with tons of integrity. Thank you!!!
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November 2020 by Jill Teter
Giving free face masks was so kind. Such a good send. Thank you!
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November 2019 by Stephanie Davis
DRMET Biomedical is absolutely fabulous! Not only do they take care of our center needs and keep up with our pace, they provide to us a printed report that exceeds regulatory compliance. At our recent Joint Commission Survey, our surveyor stated that the report we provided was one of the best he’d ever seen. It doesn’t get better than that! Thank you DRMET Biomedical for partnering with Precision Surgical Center of Northwest Arkansas!!!!
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November 2019 by Molly Cerrito
Tom and his team are amazing! I cannot say enough good about the work that they do for our public high school! As the only athletic trainer at a larger 5A school it is extremely helpful to have their expertise and guidance when maintaining and purchasing new modality equipment. The office staff is friendly and helpful and every technician that has come out to complete our annual maintenance has been professional, knowledgeable, and punctual. They keep track of our equipment which allows me to spend my time where it needs to be spent: with the patient.Thank you DrMet!
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November 2018 by Daylon Owens
I’ve had the privilege of working with this company for over a year now. Tom Cooper goes above and beyond when it comes to customer satisfaction, patient safety, and experienced service.
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November 2018 by Cherie Campos
I have had the pleasure of working with Tom Cooper and his group for over 11 years. When it comes to the regulatory maintenance of our equipment, customer service, equipment repair, and just about anything we need, they go above and beyond. They do what they say and will recommend the best, most cost effective solutions to a problem. To know you have a trustworthy, dedicated, knowledgeable, team that you can rely on is major when running an ambulatory surgery center.
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November 2018 by Caley Fields
Our company has been working with DrMet and Tom Cooper for the past several years. He stays on top of our yearly PM's and is great at communicating any issues found. He and is team go above and beyond to make sure that any equipment that needs repaired is done in a timely manner and done correctly.
