DrMet Biomedical and Laser Services is highly praised for its excellent customer service and reliable equipment maintenance and repairs. The company quickly and efficiently handles repairs, often going above and beyond expectations. They have been especially helpful in fixing complex equipment like steam sterilizers and lasers, ensuring minimal downtime for research facilities and medical centers. The staff, including Tom and Glen, are known for their knowledge, professionalism, honesty, and friendly attitude. They offer thorough maintenance contracts to prevent issues and respond promptly to urgent repair needs. Clients appreciate their dependability, fair pricing, and willingness to teach about the equipment. Overall, DrMet Biomedical and Laser Services is regarded as a dependable, knowledgeable, and trustworthy partner for medical equipment repair and maintenance.
DrMet is a class act. Best service - both technically and through their customer service. Would give 10/10 if I could
February 2023
Amazing customer service! Our equipment is maintained and repaired efficiently and quickly. Service is above and beyond expectations. Our facility would not run as efficiently with out them. A five star review doesn't have enough stars to cover the knowledge and service this company deserves.
November 2022
Tom is the very best at what he does. He fixes our lasers, is always willing to teach, and has a great sense of humor. Very reliable. Really knows his lasers and medical equipment!!
