Pilot Travel Center in Springdale, AR is a large chain location offering fuel, including diesel and EV charging, along with overnight parking, showers, Wi-Fi, and a variety of fresh food, snacks, and coffee. Reviews note it has friendly employees and a very good KFC. However, several significant criticisms are consistently mentioned. The shower facilities are described as needing updating, with one being hot but another not up to code and left unclean with hair and debris. The parking lot is noted as being very small, with overnight parking only available for a reservation fee. The truck stop area specifically is described as poorly lit, giving a bad vibe with questionable people, leading to advice to avoid it. Some reviews also mention the location being short-handed on employees.
The person who helped me was Belle. Parking there can get congested. There was a little mix up but she took care of it like a pro. Resolved the issue right away. I appreciate her professionalism.
July 2026
The showers are very clean, Miss Michelle does an excellent job! My congratulations
July 2026
Small pilot was full at 2pm and is 98 percent paid parking only , on the plus side the showers and lot were clean. And the cashiers were friendly.