Quality Suites offers a mixed experience for guests. While some aspects of the hotel are praised, such as the clean and comfortable rooms, friendly staff, and good breakfast options, there are also several areas that need improvement.
The hotel's facilities have faced issues, with the pool being closed due to over-chlorination and ice machines being broken on certain floors. Some guests have also reported problems with the hot water supply. Additionally, the rooms are described as old and dingy, and the overall quality of the hotel is not consistent.
Despite these drawbacks, the hotel does have some positive features. Guests appreciate the nearby restaurants and activities, as well as the sense of safety they feel during their stay. The staff, particularly the front desk, housekeeping, and breakfast team, are often praised for their friendliness and helpfulness.
Overall, Quality Suites provides a mixed bag of experiences, with both positive and negative aspects. While some guests have had an amazing stay, others have encountered various issues that have impacted their overall satisfaction.
I stayed here for work around this time last month. Some how my reservation dates were messed up when I arrived but the general manager Nicholas kessinger came to the desk and straightened up the miscommunication completely for me . The room was clean the staff were great I highly recommend this hotel.
September 2026
This is one of the nicest hotels I've ever stayed at and when I say nicest I'm talking about the staff never have I been to a hotel where they make you feel like family and the GM there Nicholas kessinger is one of the nicest people in the world as well give them five stars I would tell anybody to go there
July 2026
Tub leaked, so the rug was soaked when stepping out of shower, smoke alarm was in the floor & wiring was exposed, could not put in stopper tub had partial plug left in drain. Wanted a hot soak, didn't happen. Did not look like the cleaning crew took much time in bathroom. Needs a little extra TLC in rooms.
