United Bank has been a trusted community bank in Northwest Arkansas since 1978, with five convenient locations in Springdale, Fayetteville, Rogers, and Bentonville. The bank is dedicated to providing a customer-focused experience with personalized service from team members who know customers by name and care about the community. United Bank offers the tools, resources, and expertise customers need to turn their financial dreams into reality. Customers praise the superior customer service and friendly staff at United Bank. The process of opening accounts is quick and efficient, with staff members like Yarely and Kelly guiding customers through the setup and helping them get the mobile app up and running. Customers also appreciate the clean and spacious branch locations, as well as the complimentary refreshments offered. The bank's efforts to build relationships with each person in the community are widely recognized, with one customer highlighting how the manager, Yarely, knows them by name and remembers them every time they visit. Overall, United Bank has provided an amazing banking experience for its customers, with professional and enjoyable service.
People are always friendly. Yarely is knowledgeable and helpful.
January 2025
They are kind, courteous to all customers. Been banking there for 42 years they are the best
December 2024
My experience was so personal and I worked directly with the manager. I felt confident in the programs she offered and were in my best interest. All the staff was friendly and very welcoming. Glad I choose United Bank.