TLG Peterbilt - Fort Smith is a highly regarded truck dealership known for its commitment to customer service and quality repairs. Customers appreciate the knowledgeable and professional staff, including a shop manager who cares about doing the job right. The team stands by their work, ensuring that repairs are completed properly and efficiently, even if it takes several hours. The service department is praised for its helpfulness, expertise, and communication, with staff consulting trusted mechanics and keeping customers informed throughout the process. The facility itself is well-maintained, clean, and welcoming. Customers note that the inventory includes both new and pre-owned trucks, making it convenient for buyers. The dealership's approach is rooted in a passion for keeping trucks on the road, reflecting their belief that buying a truck is more than just a transaction. While some mention that the hourly rates are slightly higher, the quality of work and customer service are considered unmatched. Overall, TLG Peterbilt - Fort Smith is seen as a reliable, professional, and customer-focused business that prioritizes quality repairs and excellent service for truck owners and operators.
