Verizon, located at 2254 Fayetteville Rd, offers an exceptional in-person experience through its knowledgeable wireless sales consultants. Customers have praised the service they received, highlighting staff members like Chris, Katelynn, and Maria for their expertise and dedication. Many reviews mention how these employees take the time to assist customers with upgrades, troubleshoot issues, and ensure satisfaction. For instance, Chris helped a couple visiting from Arizona by upgrading a broken phone and addressing account concerns that saved them money. Katelynn is noted for her efficiency and friendliness, making processes easy and comfortable. Maria is recognized for her helpfulness in finding great deals. Overall, Verizon's clean store is well-equipped with accessories and offers exclusive services, while the staff is committed to providing excellent customer support. This combination of service and product offerings makes Verizon a preferred choice for both new and long-time customers.
Verizon is very fortunate to have such a sweet, polite, and knowledgeable lady Maria for she is such a nice person. Always has a smile too.
July 2024
Cris Garcia was an absolute peach! He was so helpful when I needed to switch my plan due to needing a hotspot. Chris throughly explained what each plan would provide for me as well as the add on I could do for each one.
June 2024
Katelynn was amazing! She got everything done fast and it was easy and she made sure I was comfortable with everything before leaving the store!
