Plato's Closet Abbotsford is a clean, cozy store described as a step up from an average thrift store. Many customers report a great, fun, and always awesome experience with exceptional, well-trained, and knowledgeable staff who provide great and phenomenal customer service. From the moment you walk in, the team greets you warmly, explains the sale of the day, and offers prompt, efficient, and kind assistance. Staff are noted as polite, proper, friendly, and sweet, often going above and beyond, such as helping manage shopping baskets to avoid long delays at checkout and even assisting with carrying purchases to a car. The store has a decent selection for girls' and women's clothing, with a good selection of awesome clothes and beautiful pieces, though the selection for men is not as big. It caters to the younger generation with very cheap prices and a lot of deals, allowing customers to find nice pieces at affordable and great prices. The process for selling items is generally viewed positively; the team takes in what they can, gives a fair payout, and kindly explains why some items cannot be accepted, as they only have so much room for storage and know what sells. Some note that you still have to sort through a lot to find nice stuff, comparing it to a slightly higher end Value Village, and that prices can sometimes feel a bit over the top for certain brands. For those over 30, styles may differ and payouts may not match original prices, but it is seen as a win-win, supporting a needed local business and allowing the younger generation to access nice clothing. Overall, many customers are very happy, can't wait to go back, and gladly recommend it as a great store.
