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8AM - 4:30PM
6739 W Saanich Rd, Brentwood Bay
Auto Repair
“super helpful and honest customer service, i had different experience compared to all other dealers in town that only want to take your money and turn their heads when something goes wrong.
definitely would go back when i need a vehicle again”
“I had a very accommodating experience. I called them early morning over the Christmas holidays. They got me in that same day despite shortage of staff as they understood my urgency. and got my car back two days later with a brand new shifter cable from Calgary! I was very impressed with their service.”
“Wow I honestly cannot rate high enough. Alan, Justin and the team at Empirical Auto Care saved my vehicle when we thought it may have been the end!! Not only did they fix my vehicle while reducing unnecessary costs, they are incredibly kind and thoughtful, deeply understanding, and so collaborative in their approach. I felt like I was filled in on everything that happened, and I felt supported during the whole process. They honestly went above and beyond anything I ever could have expected. This will forever be my vehicle’s one stop shop for anything that needs to be done. I am so grateful to have found them and I hope everyone else sees this review and chooses Empirical Auto Care for their car needs too.”
“We were visiting Victoria, and had some issues with our car. Big O got us in the next morning, and quickly figured out what was going on. Fixed and back to us that day. Good communication, reasonably priced, and they even took a look at a different issue a couple days later. Highly recommended.”
“As a returning customer to Jimmie Eddies I’m
Impressed with their consistent excellent customer service. I always feel
confident bridging my car here, and highly recommend them.”
8:30AM - 6PM
3347 Oak St, Victoria
Auto Repair
“10/10 would cross water again
My wife and I live in Chilliwack, and we bought our vehicle from a dealership in Victoria. That normally sounds like a logistical puzzle involving ferries, snacks, and careful planning. Somehow, this turned out to be the easiest car-buying experience we have ever had.
We just bought a new-to-us 2016 Acura RDX, and from the moment we stepped off the ferry, Eddie from Campus Acura was there like some sort of automotive concierge, or possibly a long-lost friend we just had not met yet. He picked us up at the terminal, created zero stress, applied zero pressure, and delivered 100 percent good vibes. If buying a car was always like this, people would do it recreationally.
Eddie was knowledgeable, patient, genuinely funny, and made sure both of us felt comfortable and informed the entire time. He somehow managed to make the whole process feel easy, which I am pretty sure goes against several dealership stereotypes. No rush, no awkward sales energy, just outstanding service from start to finish.
Then there is Doug in finance. We do not know how he did it, but he made paperwork fun. We went in braced for soul-crushing forms and left impressed and smiling, which feels like a rare achievement in itself. If Doug ever starts a podcast about contracts, we would absolutely subscribe.
We drove away thrilled, confident, and genuinely happy with our purchase, and mildly suspicious that car buying is not usually allowed to be this pleasant.
Huge thanks to Eddie and Doug. Worth the ferry ride, the planning, and absolutely worth the trip. Highly recommend Campus Acura, especially if you enjoy excellent service, great people, and not regretting major purchases.”
“Our car would not start in Sidney. Called Sidney Tire and they brought portable charger to where we were parked and got car started. We drove to their shop and they were able to order battery and install it. Many many thanks for the amazing service.”
“Brought my car in for the first time to get a new exhaust, and the service was incredible by the entire team. Honest and affordable, I look forward to bringing my car in again for future repairs. Highly recommended for anyone out there looking for an auto shop!”
“I went into Three Point Motors with no intention of purchasing a vehicle anytime soon but Ken assisted us anyway with checking out different models and sharing his expertise. There was no pressure, just patience and wisdom.
Long story short, we ended up finding a beauty of a vehicle and with Ken and teams support we purchased it the next day.
Not only was it a seamless process, but Ken made us feel like family and added personal touches that I will cherish forever!
Ken and team are amazing!”
“I’ll get right to the point here; 10/10 would recommend. My back story to this is that I went to 8 different (car) dealers and test drove 6 vehicles that day. Ayush and his team made it happen. I have a young family and a tight budget, I truly believe I got the best vehicle for my family I could afford.”
“Everyone at progressive knows what they’re doing. I bring my bmw M5 for all the maintenance I’ve needed done and Jon has always been the one to help out. Customer service is on point.
The work, customer service, and how fast they get the job done is incredible. For anyone, especially enthusiasts, this is the place to go.”
8AM - 5PM
708 Bay St, Victoria
Auto Repair
“I came for an oil change on a discount Wednesday for women because I had not had an oil change in about 8 months and I still had about 4000 kms left before I was due for one. The nice fellow checked my oil and said it was still reasonably clean, and not down, and said that unless I was doing a long trip, it didn’t need changing for another few months so I’ll return in Sept or October. He topped up my washer fluid and checked my tires and I went on my way. Oh yes, he explained the different options for a synthetic oil change, recommending the middle option at under $140.00. Very reasonable and competitive, I would say. I will return. Note that the access is off Bay even though it is on the corner of Douglas, so approach Jiffy Lube by Bay Street.”
“My first experience with EDP, and I will be a customer for life. So professional and knowledgeable. In fact, I booked their recommendation of further service the same day. Thank you very much.”
“If you’re looking for skilled and honest mechanics, look no further.
We thought it was a unique circumstance that Glen Lake Automotive advised us that we didn’t need an immediate fix on a vehicle when we brought it in and they also waived their shop fees which in bananas to me in this day and age. I have come to learn through word of mouth, that this is how they operate their business. They’re exceptional at what they do and a true asset to the community.
Absolutely thrilled with the work they did on my older vehicle and they now have a customer for life.”
“I’ve been coming to this Midas for years with my second hand vehicles. They’ve always been honest and fair with their pricing. Their communication is great and you can tell they really want to give their customers a good outcome.”
“I have to give a shout out to this great group of people who provide a terrific service to the people of Victoria. I was promptly served and was very satisfied with their efforts on my behalf. While I was in the waiting area I overheard how Kate in the front office handled phone calls to the company. It's always great to see people who do a good job and she is a wonderful example of how a person should approach their work and how to respectfully support their customers. A full 5 star review from me.”
“LOVE Williams Automotive, send everyone you know to Megan because the people here will treat you kindly and get your rig up and running with ZERO trickery or bad vibes. Me and mine love Williams Automotive and so should you!”
“Very happy with the service. All quotes were fully honoured so no surprise costs. Highly recommend the business. Thanks to the mechanics and front office employees for building trust.”
“There’s a reason my fleet of 10 vehicles is maintained exclusively by Kyle and the Kao team. Exceptional service and integrity. No bs or upselling. I need to keep my vehicles rolling. There’s no compromising- particularly on passenger safety issues. I’m busy and don’t have time for the run around I’ve gotten elsewhere over the years. Kyle has become a friend because he’s like me. Straight up and what you see is what you get. I’ve recommended him to several others with full confidence he will take care of them
Kiki Shuffle/ Adanac Limousines
Keith Fraser- owner operator”
“Trent, front desk, offered to chk our Jeep Wrangler out the day i called, which is rare in this industry. Full diagnostic, electronic repair, oil change & air system filter all done within a day & under my estimate, $ wise. Top notch service & awesome customer service. We will definitely be back with our other vehicles!”
“Outstanding experience from start to finish! Extremely helpful & knowledgeable staff, superb selection of quality tires, very quick service turnaround and great prices.”
“What amazing service! Gary was fabulous! He managed to fit us in for a vehicle inspection with little notice. The vehicle inspection results were emailed to us so that we now have an electronic record for our files. The inspection report was extremely thorough. Ten out of ten guys! On one final note, the other guy in the office also told us that we should do an online search to see if there are any liens, accidents, etc. reported on the car. Of course, we folled his advice, but how decent of him.”
“I dealt with salesman Mike Waite when I purchased my car.
Mike was sincere, knowledgeable and just a great human to deal with.
Thanks again Mike !!”
“Honest and reliable mechanics. I orginally switched mechanic shops as this place was close to my work after using a previous mechanic for 15 years. I will continue to use Lyall Street in the future as their turnaround is quick and I trust the work they do. I don't ever feel taken advantage of and they have gone above and beyond for me multiple times. 1000% recommend this shop!”
“Spoke with John at Deep Cove Auto and requested a safety check on my car. Got my car in immediately for an inspection and reassurance that all was well. Very much appreciated and my car will be coming back for it's routine service soon.
Many thanks to John and everyone there for their great customer service.”
“Excellent Autobody shop A++. They were very friendly, well priced, and most importantly honest. They re-attached the bottom side skirt of my Mustang with no issues. I highly recomend them to anyone who is looking for an Autobody shop.”
“Just had my car repaired for an exhaust leak in the manifold gasket. It was a bit tricky but Steve got it fixed and charged a very reasonable price. Very honest mechanic and highly skilled. I am a first time customer and very happy to have found him and would highly recommend his services.”
“I would like to express my gratitude to the owner of Charged Auto Repair . I bought a battery from them last November, and unfortunately, I had to return it because it had an issue. They immediately took action and scheduled a day to fix it, and the problem was resolved. Their service is excellent, and they treat customers very well. Especially the owner and the mechanic, Edward. I will recommend Charged Auto Repair to my friends and acquaintances and encourage them to have their vehicles serviced there.”
“This is one place where the overall rating truly reflects the service and professionalism of the shop.
My wife’s car died on the Malahat and I desperately searched for a shop within towing distance. I came upon this place via google search and called right away. Rob (owner) answered and I explained the dilemma. We had the car towed there and she got a ride back to Nanaimo. Within an hour we had a detailed update with more info in the following morning.
Spared us all the unnecessary fixes and price bloated add-ons you would usually find at a shop or worse a dealership.
They called around, found the best prices, questioned dealership recommendations and got all the answers we needed. Once the go ahead was given the car was ready after a day and extensive service.
I know this is wordy, but I really can’t recommend this shop enough. We live in Nanaimo and will make the journey to mill bay for any future fixes.”
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“I would highly recommend using this Business. I was well taken care of and they took care of me same day. Paul was great to work with and look forward to buying tires from them in the future.”