Fit First Footwear, located in Burnaby, BC, is a specialized store offering running, walking, and cross-training shoes for all sizes and needs. The store is known for its excellent shoe fitting service, with staff who are friendly, knowledgeable, and patient. Customers consistently praise the staff for taking the time to find the right shoes, whether it's for high-arch feet, back support, or larger sizes. The store features a clean, well-organized space with a wide range of quality brands, making it easy to browse and find suitable footwear. Many visitors appreciate the personalized advice, including recommendations for custom insoles and specific shoe models like Hoka Bondi SR and Asics size 12. The staff's non-judgmental and encouraging attitude creates a welcoming environment, especially for new runners or those with specific health needs. Customers have also been impressed by the store's helpfulness in sourcing shoes for different foot types and needs, including support for high arches and comfort for those with back pain. Overall, Fit First Footwear is highly regarded for its thoughtful service, extensive selection, and dedication to helping customers find the perfect fit for their active lifestyles. It’s a trusted destination for anyone seeking quality footwear and expert advice.
Great customer service, I was pretty annoying customer to choose my shoes but the lady helped me was super helpful and nice, unfortunately didn’t ask for her name. Strongly recommend this location for anyone needs help to find the right footwear.
January 2026
Excellent service! Noah was super nice and knowledgeable and he patiently helped my 15 year old boy with had high arch feet to find the right shoes with his custom made insole. This is not a regular shoe store, it was recommended by pediatricians! I will definitely come back again. Thank you Noah!
January 2026
Thomas was super helpful and nice to me, quickly showing me all the models available with great comments and recommendations for what I needed. I didn't take long to decide since I got a quick reference for the shoes I was looking for. It's awesome to have a service like this. Thank you Fit First!
