4707 Kingsway, Burnaby BC V5H 2C3
“Lisa was amazing and helped make sure the boots I got were a perfect fit. I was given detailed instructions on how to look after the boots and overall it was a great environment”
Christine Sinclair Centre, 3713 Kensington Avenue, Burnaby BC V5B 0A7
“Fit first footwear in Burnaby has left a great impression for me and my family. Evan, helped with finding the right shoe for me. My wife had purchased a pair initially for herself and I, but the sizing was incorrect and when I went in, I was looked after and got to return the wrong size and get the fitment for the correct one. I was in and out under 10 minutes, I will definitely be returning for my future purchases.”
4700 Kingsway Unit 2154, Burnaby BC V5H 4M1
“Great service by the sales associate Joey. She was very helpful and kind. I went in looking for work shoes and I've worn them for a few weeks now and they're super comfy and great for walking around all day.”
5900 Kingsway, Burnaby BC V5J 1H1
“I called up this store after not being able to find a pair of all-white leather shoes locally, to take on a trip to Europe. I was on a short deadline and Jean was helpful in answering my questions over the phone about whether the Tour II shoes (wider style) would be able to fit my custom orthotics. I only own one other pair of SAS shoes in a different style and they were fitting a bit tight with my new orthotics. Jean understood the urgency of me needing to try on the only pair of size 9B shoes she had in stock in this shoe style, with me living outside of BC, and offered to drop them off at a post office for me within a couple of hours of our phone call and transaction. The gamble paid off because I received the shoes within a few days before my trip and they fit great with my orthotics and looked good with my outfits. The shoes were comfortable right out of the box and I wore them during my 2-week trip without needing any break-in period. Thank you again Jean for all of your assistance 🙏🏼”
9855 Austin Ave #239, Burnaby BC V3J 1N4
“Abby is so helpful and customer service oriented. She helped my daughter pick out 2 pairs of shoes, and was just so kind and welcoming. We will be back to see Abby for sure, and buy more cute shoes!”
4700 Kingsway, Burnaby BC V5H 4M1
“I visited this store on a Saturday night, half an hour to the closing time. The staff were really efficient and helpful. I told them that I was getting a pair of shoes as a gift and they offered to clean them. They offer shoes from various brands. Editing the review to add that we went back to this store to purchase another pair of shoes, and Mercy was super helpful! She helped us patiently as we were trying different brands and answered all our questions! Thanks so much Mercy!☺”
4700 Kingsway Suite 24E, Burnaby BC V6E 1B5
“Radhe and Ercan were amazing! They helped us find exactly what we were looking for and were so attentive. Can’t recommend them enough! Thank you guys :)”
9855 Austin Road Suite 172, Burnaby BC V3J 1N4
“We had a great experience shopping for back to school shoes for our kids. A big shout out to the wonderful sales associate, Suma! Suma immediately greeted us warmly when we arrived. Then she offered to measure our kids for sizing and promptly returned with multiple options that best suited our needs. She went above and beyond, and made the process simple and easy. We really appreciated her help and creating a positive experience for our whole family! Suma's customer service especially stood out since we had a disappointing experience at another mall shoe store. The cashier there did not care at all and asked us to measure ourselves and just pointed at a rack of shoes to look through. Shoe shopping can be overwhelming - For example, not knowing how to size properly or how to look for alternative, equivalent options for kids in the women's or men's sections. We ended up leaving that store without purchasing anything. We figured at that point, we might as well order online and take our chances. So when we entered the Lougheed mall location, I was a little apprehensive and honestly, had very low expectations. Suma was such a wonderful reminder of what great customer service and human connection used to be like. Thank you!”
4500 Kingsway unit 2803, Burnaby BC V5H 2A9
4700 Kingsway Unit 2160, Burnaby BC V5H 4M1
“I wanted to thank Roya at the Geox store in Metrotown burnaby for her great help, advice and professionalism. I recommend this store to everyone and wil come back soon.”
4820 Kingsway, Burnaby BC V5H 4M1
“Thank you to the staff for helping me find the perfect pair of shoes. Everyone was super kind, friendly, and helpful throughout my visit. They were patient and made sure I found exactly what I was looking for. Such a great shopping experience, and I really appreciate the amazing customer service.”
268, 4820 Kingsway Spc M175, Burnaby BC V5H 4P1
“Genuinely one of the most refreshing experiences I’ve had shopping in a while. tido, the assistant manager was the friendliest person I’ve ever met. He seemed genuinely interested in his job and the product that they sell. I wasn’t even going to buy something, but ended up, leaving with a hat and my mood uplifted lol”
7250 Market Crossing CRU 11B, Burnaby BC V5J 0A2
“Staff was friendly and helped me with a refund from over a year ago lol. That was nice of them and I super appreciated the woman's help. Footwear guy was a little sassy but I think that's just his personality so I got behind it and he was definitely helpful so no complaints there. I appreciated his direct response to the footwear availability and he seems to have a good hold on exactly what's going on there so thank you sir. Store was clean and had everything I was looking for.”
4700 Kingsway Unit 2151, Burnaby BC V5H 4N2
“Great selection, and I found a better deal on the shoes I was looking for (Brooks adrenaline) compared to the other shops in the mall. Also, I received fantastic customer service. Will come back!”
4700 Kingsway Unit M116A, Burnaby BC V5H 4J2
“I had a decent experience with Mel B. She was the only one who gave me some level of service. Other two or three staff just stood around and talked at front entrance.”
4700 Kingsway, Burnaby BC V5H 4N2
“Sale associate service can be hit or miss but many of the shoes here I find are unique here and great quality. I always search up the brand and shoe info as I browse and before purchasing. Have bought two pairs of shoes here, one waterproof boots years ago and more recently bought leather sandals, both were perfect fit and super comfortable.”
4700 Kingsway, Burnaby BC V5H 4N2
“My wife and I are happy to share the great experience with Mr. Teddy Chen in the Weekend MaxMara store in Metropolis Burnaby BC location store.My wife bought the black padding jacket but unfortunately, she found out some issue immediately so she contacted to sales person to solve the problem but not much supportive after sales so my wife was so worried about it because we need to come back to home in US at tomorrow. Fortunately, my wife could reach out Mr. Teddy Chen over the phone. although Mr. Chen was not sales person for my wife's jacket. he took care of everything for my wife to solve the problem with endless smiles. It was so amazing experience. we never met this great sales person in any store in US, Canada, ASIA, and even Europe. Mr. Chen is really amazing sales person and MaxMara sholud be proud of him!~.Thank you so much !~ Mr. Teddy Chen again!~Happy New Year 2024.”
4700 Kingsway Suite 2112, Burnaby BC V5H 4M1
“Great experience at this shop. The staff was super friendly and checked in on us without being pushy, letting us know about the sales and even chatting about shoes. You can tell they really enjoy what they do—the guy helping us had a smile the whole time. The store itself is very nice, well organized, and easy to browse. Definitely a spot I would come back to for sneakers!”
4700 Kingsway, Burnaby BC V5H 4P1
“Here’s why I love this shoe store: 1)They have a one year return policy (yes you read that right, 1 year!) irregardless if they on on sale or regular price. 2)I have always received fantastic and friendly customer service. I was there sometime in March 2026 to try on shoes, and I was so impressed that I asked for the names of the two women who helped me, so a big thank you to Elle and Manila which I found out were their names. 3)While paying at the till I was told that I had an instant coupon for $15 and there was no catch (no additional amount to spend etc. and I could also use it right away) so I got a pack of white ruffle socks for myself which was a fun bonus to my new comfy loafers. 4)They have a good selection of shoes and it’s free to get them sent to your house if they are not available in store P.S. I would not have taken the time to write this review if not for the excellent customer service of Elle and Manilla, so please management thank them and show them you reward excellence!”
4700 Kingsway M173, Burnaby BC V5H 4M1
“I was so happy I came across this store. The shoes are so affordable, and honestly, the quality looked and felt great. The customer service was great. I was greeted so kindly by the associate, I believe her name was Harneet. Super friendly, they didn't have my size, but she brought out alternatives for me and offered other ways for me to get my size. I had an amazing experience, and I am super pleased with my purchase. Will be coming back for sure!!”
4700 Kingsway Suite 2304/2306, Burnaby BC V5H 4P2
“I had such a wonderful experience shopping at Dynamite thanks to one of the employees. Unfortunately, I didn't catch her name, but she was incredibly kind, patient, and helpful throughout my visit. She helped me find a pair of jeans that fit perfectly and a really cute top that I absolutely love. She made the whole shopping experience so enjoyable and made me feel comfortable without being pushy. Her customer service was exceptional, and I truly appreciate all of her help. Thank you so much—I hope she gets the recognition she deserves!”
4700 Kingsway, Burnaby BC T5G 3E6
“I recently decided to step outside of my comfort zone and upgrade my wardrobe, and I ended up visiting Aritzia on three separate occasions. Aritzia wouldn’t normally be my first choice, partly because of the price point, and honestly, I think I felt a little intimidated shopping there at first. I tend to dress much more casually, and on all three visits I walked in wearing sweats, with my hair a mess and not exactly feeling my most put-together! Despite that, I was so impressed by how welcoming, kind and genuinely helpful the staff were. I never felt judged or out of place. They took the time to listen to what I was looking for, helped me find pieces that suited me, and made the entire experience feel easy and enjoyable. What really stood out to me was the level of customer service. It felt personal without ever being pushy, and I left each visit feeling confident about what I had purchased and excited to wear my new clothes. I’ve genuinely enjoyed my experience at Aritzia and will definitely be shopping there again. I really appreciate the kindness and professionalism I experienced, and I hope my future visits are just as positive. Thank you to the team for making me feel so comfortable and welcome — it made all the difference!”
4700 Kingsway Unit M116A, Burnaby BC V5H 4M5
“This one is for Tira - I had a great experience with Tira while buying my shoes. She was extremely helpful and guided me with her knowledge and experience, making sure I chose the right pair. Her advice was honest and practical. Thank you Tira.”
4800 Kingsway, Burnaby BC V5H 4J2
“good and huge love for ardene, i want ardene would have a proper different section for lingries and ungergarmets for daily wear. i love ardene stuff personally.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
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