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January 2024 by Mehrdad Arastoo
This place was very well organized and all items perfectly priced and promotional items well marked. Kids, women and men department were sperated and easy too find.
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January 2024 by Srihari Ranimekala
Staff responds to customers in great way and suggests correct choice
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January 2024 by aiswarya j
Haughty staffs. One week back, I visited the store. Had a terrible experience.
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January 2024 by Ariane Tolosa
If I can give them a zero star I will!!!! Very bad customer service!!!! Management should be checking out how the staffs. Specially the manager how they do their customer service! It’s just garbage!!!
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January 2024 by Kamil Kureshi
Not much variety and the prices have gone up quite high recently for what you're getting. Unless you're getting something on sale.
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December 2023 by Teresa Maria
The best..
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December 2023 by Rob Livingston
Feels like a smaller gap. Has a limited men's selection. Seems like the gap has moved more toward online shopping, we use this place mostly to check sizes and return online purchases. Store usually has only 2 or at most 3 staff. It can be hard to get help, or staff saying "you could probably get that online".There is also a baby gap attached next door.
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October 2023 by J C
The store was clean and had minimum stock. Customer service was average. Don't know if it's the attitude of people these days, but it's the "what you see is what you get."
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September 2023 by Jack Wang
I came to this store to return a shirt. The lady claimed it was washed, while in fact I didn't even wear it for a single second. Ridiculously crazy. (Update: went to another store for the return without any issues)
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June 2023 by Basem Bader
Such a terrible online service, I send a return a month and two weeks go and I called them more than once and they never helped they will literally take your money and never return it to you. I would never ever buy anything from them again online and in store.
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June 2023 by Benjamin Komen
It was ok, I didn't find what I was looking for. They don't have the full online catalogue in-store.
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June 2023 by Matt LeDrew
Small men's section with limited selection and sizes. Also it's at Metrotown mall which a post apocalyptic wasteland and you might get attacked
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May 2023 by Nazeem Kottalath
I was taken aback by the negative reviews of this store, but my recent experience was nothing short of amazing. I arrived just five minutes before closing time, yet the staff were incredibly kind to me. They informed me that they were closing soon, but didn't rush me or make me feel unwanted. One of the employees had a warm smile on her face that made me feel very welcomed.
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March 2023 by Hena Ahmad
I had a kind cashier serve me at the Metrotown store yesterday, however, the rude general manager who was hovering over him stepped in and insisted to the cashier that the GAP cash wasn’t applicable. He was adamant I shouldn’t receive anymore off my purchase of $500. I couldn’t believe he was the general manager as he was so rude. Not going back!
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February 2023 by A. R.
I love GAP, but this location is the worse. Rude workers. I walked around for 15 minutes try to get an attention of the salesman, but he was ignoring me, so I just walk out and went to another location.This is only based on my experience and it's not the firs time in this store, so had to write this review.
