PetSmart Burnaby Station Squar
Pet Stores
Hours:
6200 McKay Avenue Unit Suite 100, Burnaby BC V5H 4L8
Hours
About PetSmart Burnaby Station Squar
PetSmart Burnaby Station Square is well-known for its exceptional customer service and knowledgeable staff. Customers consistently appreciate the friendly and helpful team, especially when it comes to pet training and socialization classes. One customer praised Eva for her patience and support during puppy training, noting how well their puppy, Molly, learned to walk without pulling. Eva also recommended good products to help with training, leading to plans for future classes.
The store is also highly regarded for its grooming services. One customer highlighted the fantastic experience they had with Crystal, who is described as an amazing groomer. Despite their pet Sky being a bit reactive, Crystal made them feel comfortable and at ease during the grooming process. The grooming staff is noted for being friendly and skilled, ensuring pets look and smell great after their appointments.
While some concerns have been raised about the care of small animals, fish, and reptiles at PetSmart, certain staff members are commended for their dedication to the well-being of these pets. Overall, PetSmart Burnaby Station Square stands out as a pet supply and service retailer that prioritizes customer satisfaction and animal care, with ample parking and frequent deals that customers appreciate.
Most Recent Reviews
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October 2026
The place is great and very well stocked with a great variety of pet products. BUT, though staff is helpful it's very hard to get their attention.
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June 2026
Michelle was extremely friendly and her customer service was above and beyond!!
She was very helpful and professional!
Thank you very much we will see you again!
Say hi to your nugget for us❤
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June 2026
This PetSmart has very kind and professional staff members that you can rely on. They know where to find the items you are looking for. The store itself is clean, airy, and has stock for everything.
More Comments(198)
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