TELUS Metropolis at Metrotown offers a range of services including the latest smartphones, unlimited data plans, internet, TV and streaming, and home security. Customers consistently praise the helpful and professional staff, with particular mentions of Tommy and Eric K., who are noted for their excellent service and informative assistance. Many have expressed gratitude for the quick resolution of issues and the friendly atmosphere in the store. One customer highlighted a seamless experience while searching for the best deals, feeling confident in choosing TELUS as their carrier due to the accommodating support. Overall, TELUS is recommended for its knowledgeable staff and commitment to customer satisfaction, making it a go-to destination for telecommunications needs.
We had a great experience with Harry at Telus at Metro! He was knowledgeable, patient, and genuinely focused on finding the best option for our needs. Everything was clearly explained, stress-free, and never felt rushed. Thanks Harry, you’re the best!
February 2026
Tommy was exceptionally helpful and resolved my issue within minutes, an issue I had been trying to figure out for three days.
Thank you, Tommy, for your professionalism and excellent service!
January 2026
Excellent service been with them for 30 years never disappoints
