10AM - 6PM
4501 North Rd #217, Burnaby
Mobile Phones
“I was having a hard time trying to find deals to upgrade my three phones for the family. Abdallah was patient and extremely helpful. He explained to me so clearly how much the phones and plans would cost. He even wrote it down on the contract for me which is so much easier to understand. I'm so happy the hunt for new phones is over. Thank you T Booth staff for your excellent service especially Abdallah for your hard work and going above and beyond for me and my family!!!”
“Syed was awesome! Took my brand new phone to him and he was so meticulous and gentle putting on the glass screen protector. Brilliant job done. Not a bubble or a speck of dust.”
“We had a great customer service experience with Cathy in laugheed mall . she was very helpful and awesome. We bought plans for our phones and home internet. Cathy is really knowlagble and helped us to choose the best fit for our needs.”
“Went to this outlet in Metropolis at Metrotown yesterday to change my telecom plan. The moment I stepped into the outlet, Franky greeted me politely. He asked questions to understand my status with my current telecom and my needs on my new plan. He was very professional and patient throughout the session and he explained all the terms and what to take note of about changing my current plan. He has made things so easy for me! As I needed an e-sim, he asked me to stay in the outlet after signing the new contract and went through the whole activation steps with me without me asking for it. Activating e-sim is not new for me and I was always left to do it myself in the past. Franky still wanted to make sure my new e-sim works and I have connection on the new plan without problems. He also said he can help in case things happen.In short, thank you Franky for the professional and seamless service! Highly recommended sales associate and I will not hesitate to go back to the same outlet in the future.”
“Amazing deal that I got from this store, staff stores is amazing, friendly, they give you all the information about your plan and products that you are obtaining from them. Josh was my representative from the store doing all the process for me which I am happy aboutthe deal Igot. I've been using Bell for more than 10 years and now they give me something great as an loyalty customer. Thanks so much Harvi for your support too. Well done guys.”
“Homeira( I hope spelled her name right) was amazing! Very patient,helpful, and knowledgeable. She created a very welcoming atmosphere and pleasant experience at mobile shop. Happy customer! Highly recommended! Thank you!”
“I'm with Chatr since 2016 and I almost switched to another provider. Most staff in Toronto don't know what they're doing. But Nicole is the best I've ever seen, she's very patient, clearly explained each plan, and followed up twice on the same day to see if the new plan worked well.”
“I had the pleasure of working with Amen, a very charismatic and professional young woman. She helped me with my phone plan in an efficient manner while maintaining attention to my actual needs without rushing. If I have questions or concerns going forward I would no doubt reach out to her personally as her fluid nature through the whole process was not only exactly what I needed, but quite enjoyable.”
“I would like to take some time to say a huge “thank you” to Mukesh. I was dealing with an issue on my online order since 34 days now... to which neither UPS nor source customer service could help me. However, when I went to the store, Mukesh helped me right away. This is the most amazing customer service I have ever got in my entire life. I am disappointed with the customer service of source online but the store did an amazing job! Thanks :)”
10:30AM - 6:30PM
4500 Kingsway Unit 1316, Burnaby
Mobile Phones
“Came in last night to get a new phone. Raymond was extremely helpful and got me set up with a new phone and plan. I will def come back to this location specifically to have Raymond as a sales rep as he gave such great customer service.”
10AM - 9PM
4700 Kingsway, Burnaby
Mobile Phones
“The customer service was excellent and the pricing is phenomenal. I got a case for my brand new iPad that fit all my needs for an excellent price. I will be coming here again!”
“I was at Telus Metrotown and was I ever fortunate to receive EXCELLENT service from TOMMY HUANG, a brilliant, diligent, & patient employee. He is truly an ASSET to TELUS!! God richly bless Tommy for helping a person like me, who is no longer techy as I was before. I will stay with Telus bcoz of their good & brilliant employees & great service. God bless you all!!!”
“We were helped by Dayton at this Telus location a few weeks ago, and we honestly couldn’t be happier with the experience. He spent so much time with us getting the best deal possible (we were in to renew our phones and try to get our bill a little lower) and we left spending less for better phones/plans. The atmosphere of the store as a whole was just really laidback and comfortable. I hate walking into phone stores and feeling stupid for not knowing what they’re talking about, and I didn’t get that vibe from him or the manager (Julia?) at all. Would definitely recommend this location to anyone looking to renew with Telus.”
10AM - 9PM
4700 Kingsway, Burnaby
Mobile Phones
“This Bell location is located inside Metrotown. Service was great here. I got an unlimited 15GB plan for $55 and the iPhone 13 on financing. Prices are ok. Pretty standard. I do like the unlimited plans and that I don't have to worry about getting charged. I don't think I will easily go over 15GB. Looking at my usage, I use about 3 GB a month. If I do happen to go over 15 GB the speed will go down from 5G to something lower (who knows what speed - Maybe 3g or worse 2g?).Anyways, prices are very reasonable.”
“Mobile Q was quick & professional. Fatima helped me & my family above & beyond. Very satisfied with the service & prices at Mobile Q. My new go to for all my cell phone needs”
10:30AM - 6:30PM
4500 Kingsway Unit 1211, Burnaby
Mobile Phones
“My wife and I ware there yesterday ,to have our contract fixed but unfortunately ? we had the worst service from the sale associate, as she even asked us roudly to leave the store, my wife was so upset that she start crying. At that point I asked to speak to the manager. (Ken)Who took care of us,so professionally that he made the worst experience of our lives to Avery good ? one,well done Ken.”
10AM - 9PM
4700 Kingsway, Burnaby
Mobile Phones
“Representative: Ali = ✅Had dropped in to purchase some parts for an iPhone. Ali was assisting us through the process. Very helpful, very genuine, and took his time to make sure our queries and purchases were completed in a very satisfactory manner. We have utilized this store previously for screen, protectors, and cases. Always been a pleasure to deal with, and we value their genuine assistance.Thank you Ali and thank you to the staff at this location. Much appreciated.”
10AM - 9PM
4700 Kingsway, Burnaby
Mobile Phones
8:30AM - 10PM
Box 19372 Metrotown PO, Burnaby
Mobile Phones
“We've made 2 technical service calls in the past month or so. Both times the Cityfone agent (Josh was the second one) was knowledgeable, polite, and patient. There was virtually no wait. and they resolved both issues that we had. Excellent service.”
“Went into freedom today to purchase a phone for my husband.I was helped by Victor.Not only was he courteous but he provided me with a phone and a plan that suited our needs.Good customer service is well appreciated.Thanks Victor.”
9:00 AM - 5:00 PM
4519 Canada Wy, Burnaby
Mobile Phones
“Inside Metrotown Mall, this grocery store is one of my faves in Burnaby. Zip up from parking - don't forget your bags! Lots of variety and reminds me of Fred Meyers in Seattle with groceries and a wide selection of housewares too. Prices seem very reasonable compared to Safeway down the street.”
“If you're looking for the ultimate shopping experience, look no further than this incredible mall. From the moment you step inside, you'll be transported into a world of luxury, convenience, and endless possibilities.This mall truly has it all. With a vast array of stores, ranging from high-end fashion boutiques to popular chain retailers, there's something for everyone. Whether you're in search of the latest fashion trends, electronics, home decor, or even gourmet food, you'll find it all under one roof.The mall's layout is thoughtfully designed, making it easy to navigate and explore. Wide walkways, comfortable seating areas, and well-placed signage ensure a stress-free and enjoyable shopping experience. The cleanliness and maintenance of the mall are also top-notch, creating a pleasant and inviting atmosphere.”
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“We got here and had difficulty trying to secure a plan but they were friendly and patient throughout our whole time with them. A wonderful team of people to communicate with.”