The Shoe Company
Shoe StoresHours:
9855 Austin Rd Unit 172, Burnaby BC V3J 1N4 Hours
About The Shoe Company
The Shoe Company, located in Lougheed Mall on the ground floor, offers a great selection of sports and casual shoes at various price points, often featuring excellent discounts. Customers have praised the store for its friendly and welcoming atmosphere, with staff members providing helpful and professional service without being pushy. Adnan, a supervisor, has received particular recognition for his patience and expertise, assisting customers with both returns and new purchases. His dedication to customer satisfaction has encouraged many to choose this location over others. Whitney has also been highlighted for her exceptional kindness, going above and beyond to help a family recover lost photos left in the store. Overall, shoppers appreciate the relaxed environment that allows them to browse and try on shoes at their own pace, making their shopping experience enjoyable. With a solid reputation for customer service and a diverse range of footwear, The Shoe Company is a go-to destination for shoe shopping.
Most Recent Reviews
December 2025
Great shoe store located inside Lougheed Mall on the ground floor. Great choice for different styles and prices, especially sports and casual shoes.
Also great discounts are always available.
December 2025
Very helpful staff at this location! Top notch customer service, going above and beyond of what's expected.
November 2025
Bravo! Prerna and Whitney did a great job! It was a pleasure working with them on such a difficult shoe purchase - but they did very well! Thank you Adnan for finding me a pair.
More Comments(52)
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