London Drugs is a 100% Canadian-owned business focused on local customer satisfaction across its 79 stores in Western Canada. The store offers many crazy sales and is known for great and excellent customer service, with staff described as super helpful, kind, and dedicated to providing a superior customer-focused shopping experience. They perform authorized computer repairs and are an Apple Authorized Service Provider. Services include in-store tech support, passport photos with a guarantee, and prescription services with very helpful staff. While some note the service can feel overly attentive at times, the overall sentiment is highly positive, with customers stating the staff goes above and beyond. The business demonstrates strong customer service resolution, with management thoroughly investigating issues to ensure satisfaction.
The tech team is so helpful. I only use London drugs for any phone related purchases, Sim activation, Sim swaps etc
December 2025
I called for an appointment for an iPhone that would not charge with the cable. The tech dept manager said that they were booked up for a few weeks, but said to bring it in and he would take quick look. Fixed it in a few minutes with a couple of special tools he has. Refused payment saying “It’s Christmas “
December 2025
Always like looking through their selection lots of interesting stuff
