RONA Chilliwack is a large, well-organized store that is bright and extremely clean. The staff are friendly, professional, very nice, and approachable. Employees are noted for being super helpful, kind, and knowledgeable, offering good advice. Several specific interactions highlight excellent service, including staff who handle situations in a smooth, professional, and friendly manner, going above and beyond to assist customers. They are described as passionate, an asset to the store, and dedicated to supporting local customers. While one experience mentioned a temporary short-staffing issue in a department, it was positively resolved with awesome and very knowledgeable service on a return visit. The store's spacious interior and appealing garden centre encourage customers to return and browse. Overall, the team provides a welcoming and impressively helpful experience.
