Pet Stores in Coquitlam, BC

“Absolutely amazing experience! I just happened to be in the area and decided to stop in, and I'm so glad I did. Tran (I hope I'm spelling that correctly) was beyond helpful. We had a great chat about dogs nutrition, and he was incredibly knowledgeable. You can tell he genuinely cares about the quality of the products he carries and wants what's best for every pet. He even sent me home with several samples for my Mini Dachshund to try so we could figure out what he likes before committing to a full bag. That level of care and customer service really stood out.
I'm so happy I stopped by. I can't say enough good things about him and the store. I'll definitely be back and highly recommend it to anyone looking for knowledgeable, caring service! Thank you so much!”

“When I walk into the store I'm greeted with a lovely smile ! Celeste and staff know their stuff. They are very well educated, and it's a always a pleasure to shop new products.”

“Very nice little store, has great dog selection. But needs a little more for cats, the staff is absolutely amazing. They are always intentive and have fantastic answers to all my questions. They have helped me find both a new food aswell as treats for my pup. They also gave my daughter a kitty sticker that she adored. Thank you to a great staff.”

“My go-to pet store, they have pretty much anything you might need for cats or dogs.

The 5 star rating is for the staff who are all, without exception, friendly and helpful. Thank you for your excellent service :)”

“While I was on vacation, I was speaking with a representative from Korna Pet via Instagram because my two dogs were about to run out of food and were being looked after by my boyfriend’s mom. I wanted to make sure they wouldn’t run out, especially since their food is hard to find. Our usual pet store wasn’t getting it in until January 9, but Korna told me their North Van location had it in stock and that they could have it delivered to the Coquitlam location by January 4, which was perfect timing.

When my boyfriend’s mom went to pick it up on the day they said it would arrive, the staff acted completely clueless. I ended up calling them, and that’s when I was told their delivery driver had quit that day, so the food was never delivered. I don’t understand why they didn’t reach out to me on Instagram to let me know, especially since I told them how important this was and that I was on vacation trying to make sure my dogs had their food on time before running out.

I have two dogs and they both eat the same food - it’s the only one that works well for both of them, which makes my life easier. Unfortunately, this specific flavour is very hard to get. I was really disappointed with how this was handled. Thank goodness I planned ahead and also ordered it from another pet store, so she was able to pick it up there instead.

I was also surprised that Korna never mentioned they had smaller bags available in that flavour. Overall, this experience really turned us off, and we wouldn’t want to give them our business after this.

Update: Updating my review as Korna reached out and made things right.”

“I’ve been a long-time customer at this Bosley’s location and I cannot thank the staff enough—especially both the assistant manager and manager. They’ve always gone above and beyond for me and my Cane Corso, Tank. From helping with my dog being extremely picky to the times he wouldn’t eat at all, they’ve patiently answered all my questions and offered the best advice and support. The kindness, knowledge, and care they show truly make a difference. Thank you all so much!

Love,
Aryana & Tank ?”

“Claudia and Emma at the PetSmart Schoolhouse location were amazing! They were friendly, knowledgeable, and so helpful while I was putting together a basket of goodies for my six-month-old pup. Their excellent customer service really stood out and made the whole experience enjoyable. I did have one less-than-ideal interaction with another staff member, but Claudia and Emma more than made up for it. Thank you for making our shopping trip such a positive one! 🐾❤”