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February 2024 by 선호야
I was worried about visiting this branch because I read a lot of horrible reviews. Turns out the lady standing in front of the lobby was amazing and really helpful today.
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December 2023 by R S
My goodness, the tellers here are absolutely miserable and sad human beings. They are passive-aggressive, unprofessional, and downright rude. They ask for personal information without giving a reason; they don't seem to understand customer needs; and they also don't seem to like (any part of) their jobs.
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November 2023 by James Conners
Went to go do some banking today and yup door before 4 and online says 5, never open and bank machines locked early, might be a good time to switch banks.
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November 2023 by David Lee
The tellers at this branch need to be replaced immediately. They don’t smile, don’t listen (which is obvious because they make me describe the issue at least four times), and don’t do what they say they’d do. The most horrendous service I’ve ever experienced at a bank. Higher level staff are fine; it’s the tellers that are simply not qualified to do their job.
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November 2023 by Christine Xu
I had to close my CIBC account and switch to Scotia because CIBC's international transfers were causing me so much trouble, and I had told CIBC's counter service that there must be something wrong with their international transfer system that caused my international transfers to be returned twice. But there was no positive feedback and no solution to the problem. Compared to Scotia, Scotia's service is excellent. The international transfer was very fast.
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October 2023 by V H
Bank tellers here have bad customer service. Had an issue and the bank manager said she will call me back. Haven't heard from her for over a week. There's better banks out there.
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October 2023 by Noel MacKenzie
Shockingly bad! The astonishing levels of mediocrity and unprofessionalism, from all levels, has left me dumbfounded.Save yourself the headache and choose another lender. I can assure you that when it's time to renew our mortgage, it will not be with Scotiabank.
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September 2023 by Ralphie B
Worst branch ever. The tellers are so clueless and don’t know how to help. Took me 2.5hrs to get a new card.
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July 2023 by Josh Cena
The manager have gone above and beyond to make feel disgusted. Some employees are great. Which is why I gave 2 stars
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July 2023 by garry hundal
To much old and slow staff working in this branch.20 min stood in the line … they deal with 3 customer at 3 teller … i just need bank statement… she said that they will charge $ 15 and she wear glasses .. i have bank account so i need statement… unexperienced staff.. switch my bank due to poor and inefficient service
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July 2023 by brandon poon
My account get suspended. The staff help me to resolve the issue in less than 10 minutes.
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May 2023 by Craig Neu
Harshdeep Kaur was professional, considerate, engaged, and nothing but helpful with my line of credit. I could tell she wanted to assist me and was going the extra mile to get the job done expediently, taking my needs into consideration. I really appreciate her help. Please give her a raise or a promotion, she's very good at her job, working very hard and it shows!
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April 2023 by Jake plane
Lol worst bank what are U guys thinking. need to apply for visa to deposit a work cheque now? After 24 years using g Scotia. Worst rated bank your los
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April 2023 by June Kim
Awful service! Although, there was one customer in there, I waited over 10 mins I couldn't do my bank tasks till finishing my lunch break.
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April 2023 by scott welsh
Have more than 2 tellers on the weekends. Most ppl work the hrs you’re open, so when there’s a line up to the door… maybe it’s time to get more ppl to help out.
