Scotiabank
Banks
Hours:
3778 Grande Prom. Suite 540, Burnaby BC V3K 3V9
Hours
About Scotiabank
Scotiabank receives positive reviews for its excellent and helpful customer service. Customers report friendly and professional employees who provide expedient assistance, going the extra mile. The service is described as splendid, with staff being considerate and engaged. Many highlight the bank's efficient international transfer system, which is noted as very fast and reliable compared to competitors. Customers appreciate that the bank's fees are logical and straightforward. While most experiences are very positive, noting immediate and helpful service from branch staff and management, there is a minor note that communication with one agent was difficult. Overall, customers are pleased with the service, finding it a great improvement over other banks.
Most Recent Reviews
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September 2026
The best banking service and the best treatment; they helped me with all my questions and spent a lot of time assisting me. Thanks to Negar Hamooleh and the manager
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September 2026
Best banking service I have ever had. This branch definitely deserve more good comments. Really enjoy the service from Negar Hamooleh and the lovely manager.
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September 2026
I only went in to do a deposit on a Sat as I am working during the week. Just got an excuse that their machine could not read the RBC cheque issued to me. I found them to be unprofessional and condescending. Very unfriendly. Will take my business elsewhere for sure.
More Comments(127)
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