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“The people here are amazing but the process here, even when on sale, don’t compare to other stores with the same product. For example a dewalt cordless heat gun with no battery is currently on sale for 129.99, while at Home Depot it’s not on sale, it’s 109.99, a huge difference already and there’s no sale on Home Depot so the markup on some items seem very unrealistic.”
“Easy place to shop and find what you need or what you don’t need. Great place to stop and purchase a gift or something at a great price. Great seasonal selections”
“Dear Home Depot.
Monica in the paint department. This lady is remarkable, I had no idea what type of product I was looking for, but she provided expert advice. Between the coverage as well as lasting and stick ability. And the amazing colour matching. Thankfully, she suggested I get a piece of my house roofing. As I had no idea they had the equipment to match their product to my roofing perfectly. I am unable to fully articulate my appreciation for her knowledge.”
“A very very good hardware store with very very good hardworking loyal staff and 100% good customer service and very strict COVID-19 safety policies and good security and the store manager Keith looks like Jay Leno.”
“Lynne Fedorick and others seem to misunderstand the point of the Costco Food Court. It isn't a Whole Foods. It's a fast food stop where you can buy a hot dog and a pop for $1.50. No disrespect, but asking for "vegan" and "healthy food" choices is like asking McDonald's to start serving duck a l'orange with a side of foie gras. There are vegan options across the street at Thrifty Foods.”
“I have been shopping for some time at Walmart and find their staff to be helpful and pleasant. I usually find everything I need and also at prices less than other grocery stores”
“An excellent service. Costco Tire Centre provides a great range of tires and very impressive service at an impressive and competitive price. Certainly check them out next time you need new treads!”
“I do really wish there were more cashiers because self checkout is just annoying. What happened to human interaction? Not to mention the jobs. Shame on walmart in general for making this change. HOWEVER the Courtenay Wal-Mart is just lovely, every time I go in employees are so kind and welcoming and the security/greeters are just wonderful. Keep up the good work the the few customer facing employees at this location! Lots of love to you all ❤️”
9AM - 8:30PM
588 Crown Isle Blvd, Courtenay
Department Stores
“Our pharmacy of choice, but mostly because we do most of our shopping at Costco. Wait times can be slower than other pharmacies. Typically we will drop off prescriptions and pick up the next day. Sometimes waits are more than an hour. Staff has always been friendly so no issues there.”
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
“Comox Costco was fantastic! The Customer Service Desk was top-notch, excellent service, and everything we needed to know was explained very well. We experienced friendly service right through to the Cashier/Packer. The warehouse was clean and well stocked with lots of great Christmas goodies. The only complaint was that we came across a very rude sample clerk. I'm not sure what the issue was? We observed this person to be cold, snappy, and very miserable with everyone who took a sample. If I were a supervisor, I'd have this person immediately taken off the floor. She didn't promote the product, wasn't pleasant ( no smile, no greeting, no eye contact and vaguely answered questions, no product knowledge). Unfortunately, we came across another sample clerk who couldn't even tell us what the product was. When asked about the item, he literally had to look at the package to be able to tell us what it was. In my opinion, a food sample clerk should be able to tell you the name of the product and details of the ingredients, as some people may have a food allergy. As well as have suggestions as to how the product is best served, and at least a smile/greeting. These two clerks didn't do anything to help promote these products, which directly affects the sales for these companies, and is a direct reflection on Costco. I sincerely hope that whomever is in charge of the Sample Clerks, implements some new training ,as it will only benefit everyone involved. ( This was the only reason I gave 4 stars instead of 5 )”